Systems Administrator Office 365

Titilayo C Oyatunde

IT Support Email: ***************@*****.***

Phone: (281) 541 – 4142 Conroe, Texas 77385

PROFESSIONAL PROFILE

Technical and logical thought process, highly motivated and productive in team works, an ability to stick to deadlines. Proven customer service abilities by developing a solid rapport with customers through understanding their needs. An ability to priorities and delegate duties. Employ strong leadership techniques to generate an accomplishment-driven workplace, resulting in employee loyalty, corporate success, and customer satisfaction. A knee eye for detail.

TECHNOLOGY SUMMARY

Systems: Physical and Logical Security, Network Standard and Protocols, Windows 7/8/10, Mac Os X, iOS, DNS and DHCP, Network, IPS/IDS intrusion Prevention System and Intrusion Detection System.

Hardware: Disassemble and Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Card, and Processors.

Software: Microsoft Firewalls, identify types of Malware, Abode Acrobat XI Professional, Scripting with Visual Basic, Classless IP Addressing.

KEY SKILLS

Setup and configure computer hardware, software, systems, networks, printers, and scanners

Diagnose, repair, prioritize, and display problem-solving skills when troubleshooting technical issues

Virus and malware mitigation, cleaning infected computers and implementation of Encryptions

Cloud Platform Support to include Microsoft Intune, Azure, Office 365, and Google Cloud Applications

Install and implement wireless networks, and various topologies

EDUCATION

Information Technology Systems Administrator MyComputerCareer Graduation Date

Certifications Earned:

Security and Administrative Program June 26,2021

Lone Star College- Montgomery (Associates of Arts) May 2020

Obafemi Awolowo University Ile – Ife Nigeria (Bachelor of Arts) June 2004

HONORS &ACTIVITIES

National Youth service Corps certificate. Nigeria 2005

National Adult Literacy Certificate. Nigeria 2005

University Campus Journalist Certificate. Nigeria 2004

Officer of the month 2021

Pathways Personal Development Program 2021

EMLOYMENT/ EXPERIENCE

Correction Officer ( Joe Corley Processing Center) June 2019 till date

Ensure that detainees’ safety and security

Write reports on my activities daily

De escalate confrontations when they arise

Psychiatrics Nursing Assistant ( Wellpath Recovery Solutions) Jan 2019 -Jan 2021

Keeping records of patient’s information

Good working relationship with medical team

Ensure that patients are clean by bathing, grooming, and dressing

School Manager/ Instructure (Kayus Academy) Nigeria 01/08/2018 -10/20/18

Influence individual and groups to achieve goals

Provide exceptional services for clients

Excellent time management

Receptionist ( Kings Park College) Nigeria 05/01/2016 – 12/15/2017

Schedule clients and customers to meet with personnel for meeting

Respond to incoming calls and Emails

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