GLENN PASILAN

Any Position that best suits to my Qualification (11 years 0

months)

Mobile Number 099********

Email: adobtc@r.postjobfree.com

Age: 38 years old

Location: Osmena Street,Gun -ob Lapu-lapu City,Gun-ob,Lapu-Lapu City,Cebu Expected Salary: 10,000.00

Job Level: 5+ Years

Work Experience

March - 2021 to March - 2021

0 year 1 months

Inbound Sales Representative

Vartuohi Corporation International

Job Description

Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards.

Facilitate sales of all services according to company and client requirement. Coordinate with customers and avoid any discontinuation from his or her end. Assist customers with all knowledge on products and services and perform required repairs and prepare bills for same.

Administer all customer complaints and ensure timely resolution within required guidelines.

Supervise all unresolved compliant for sales.

Perform troubleshoot on all customer service issues and schedule all field service calls as required.

Manage and process and correspondence with customers. Schedule all customer appointments according to procedures and documents all customer transactions and prepare required paperwork. Prepare all new contracts and handle all incoming calls for same. Analyze all client requirements and assist to prepare all service contracts and facilitate sales for same.

Perform all follow up for all outbound calls.

Supervise all on line chat sales calls for clients. Ensure optimal level of client satisfaction at all times and process all orders on phone.

September - 2017 to March - 2020

2 years 6 months

Sales Associate/make up artist

RUSTAN AYALA COMMERCIAL CORPORATION

As a sales associate /make up artist attentively entertain the customers and suggest newly updated shade of lipsticks n make up. As a top seller awardee of november 2019 to december 2019. Sales Associate Job Responsibilities:

Serves customers by helping them select products.

Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.

Greets and receives customers in a welcoming manner. Responds to customers’questions.

Directs customers by escorting them to racks and counters. Provides outstanding customer service.

Documents sales by creating or updating customer profile records. Manages financial transactions.

Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.

Alerts management of potential security issues.

Assists with inventory, including receiving and stocking merchandise. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

September - 2014 to May - 2016

1 year 8 months

Captain Waitress

Bunker Calypso Resto

Captain waitress are the dining room supervisors for dining establishments. My job is to provide great customer service while performing their regular waitress duties, as well as managing their fellow waiters. I must be a great multi- tasker and quick decision maker to succeed in this position. Head waiters are employed exclusively in the Resto industry. Their duties and work environment differ based on the establishment; a pub will tend to have a more relaxed environment than a fine dining establishment. Work hours also vary by establishment. Head waiters can usually expect to work evenings, weekends, and holidays.

January - 2010 to May - 2011

1 year 4 months

Entertainer /Singer

Fire Cafe and La Bamba Cafe ( Bintulu Malaysia)

Singers read and interpret musical compositions and apply their voice and style to create a song. Singers use one or more vocal ranges, such as alto, baritone, or bass in certain music styles, including folk, rock, country, gospel, jazz, or rap. Those working as singers might find employment as back-up performers for bands, commercial jingle singers, cruise ship singers, nightclub entertainers, or even vocal teachers.

Most singers are self-employed or freelance artists who work contractually with recording labels, nightclubs, or concert tour venues. Singers work in recording studios creating albums.

February - 2009 to May - 2009

0 year 3 months

Receptionist

Blue Sky Hotel

Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival.

Maintains security and telecommunications system.

Informs visitors by answering or referring inquiries. Directs visitors by maintaining employee and department directories. Maintains security by following procedures, monitoring logbook, and issuing visitor badges.

Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.

Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Contributes to team effort by accomplishing related results as needed. October - 2008 to January - 2009

0 year 3 months

Spa Receptionist

Pearl of the Pacific Korean Spa

Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival.

Maintains security and telecommunications system.

Informs visitors by answering or referring inquiries. Directs visitors by maintaining employee and department directories. Maintains security by following procedures, monitoring logbook, and issuing visitor badges.

Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.

Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Contributes to team effort by accomplishing related results as needed. September - 2007 to October - 2008

1 year 1 months

Sales Clerk

Cafe De France

Greeting customers as they enter the store

Working at the point-of-sale counter to process transactions Assisting customers in locating products by going through the inventory Calling other store locations to find items that are not available in the store based on customer requests

Suggesting new items to customers based on their selections Entering sales data and customer data into the company database Keeping records of special orders

Monitoring the merchandise and notifying a superior when items need to be restocked

Arranging items such as special sale items to engage customers Building customer relationships

January - 2005 to January - 2006

1 year 0 months

Waitress

Bronx Chinatown (Singapore)

Taking orders from customers

Answering questions about menu items, food sensitivities and food substitutions

Giving customers suggestions for food and drinks and telling them about any special menu items

Serving nonalcoholic beverages and delivering food and alcoholic beverages to customers

Communicating with customers to ensure satisfaction and resolve any complaints

Processing customer payments

Removing dirty dishes from tables to avoid clutter while customers are eating Cleaning tables after customers have finished their meals January - 2004 to January - 2005

1 year 0 months

Entertainer Singer

Sky Amagai Omese

Singers read and interpret musical compositions and apply their voice and style to create a song. Singers use one or more vocal ranges, such as alto, baritone, or bass in certain music styles, including folk, rock, country, gospel, jazz, or rap. Those working as singers might find employment as back-up performers for bands, commercial jingle singers, cruise ship singers, nightclub entertainers, or even vocal teachers.

Most singers are self-employed or freelance artists who work contractually with recording labels, nightclubs, or concert tour venues. Singers work in recording studios creating albums.

June - 2002 to November - 2002

0 year 5 months

Receptionist

Pearl of the pacific Korean Spa (Maribago Lapu-Lapu City) Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival.

Maintains security and telecommunications system.

Informs visitors by answering or referring inquiries. Directs visitors by maintaining employee and department directories. Maintains security by following procedures, monitoring logbook, and issuing visitor badges.

Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.

Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Contributes to team effort by accomplishing related results as needed. January - 2002 to May - 2002

0 year 4 months

Smart Crew

jollibee Country Mall

Focus on a Jollibee food service crew member is to tend to the needs of customers in the restaurant. In addition to this, his/her job description also covers providing help and assistance in the kitchen when such is needed. His/her role may also include working as a bartender, a host, waiter/waitress, or as a restaurant bus staff.

December - 2001 to April - 2002

0 year 4 months

Service Crew

Jollibee Guadalupe

Service crew members prepare and serve food, process customer payments, and provide customer service. Restaurants primarily hire service crew members to work full- and part-time hours during all shifts, including nights, weekends, and holidays. Service crew members work in a team-oriented environment with other service crew staff members, and typically report to the shift manager, assistant manager, and manager. Service crew members work within the restaurant itself, and do not travel outside the property to perform their regular work duties. June - 2001 to November - 2001

0 year 5 months

Service Crew

Red Ribbon (SM Cebu)

Service crew members prepare and serve food, process customer payments, and provide customer service. Restaurants primarily hire service crew members to work full- and part-time hours during all shifts, including nights, weekends, and holidays. Service crew members work in a team-oriented environment with other service crew staff members, and typically report to the shift manager, assistant manager, and manager. Service crew members work within the restaurant itself, and do not travel outside the property to perform their regular work duties. June - 2000 to October - 2000

0 year 4 months

Service Crew

Jollibee (Mango)

Food service crew members at Jollibee perform several duties, tasks, and responsibilities as shown in the job description example below: Take orders from customers and present them as requested Process bills for the customer and also issue them receipts Help with outdoor delivery or with food preparation at the kitchen, depending on what is required at any particular time

Pack foods ordered by customers and serve them in the most efficient manner Set the table in an orderly manner before customers show up Get tables cleaned once customers are through with their dining Provide helpful answers to queries or questions proffered by customers Furnish customers with helpful information regarding service time and special deal offers.

Education

April 2002 University of the Visayas (Main Campus) College level in Bachelor of Science in Computer Science March 1999 University of the Visayas

High school graduate

March 1995 City Central School

Completed graduate school in Elementary

Skills & Languages

Malay Japanese English Tagalog Visayan (Average)

Certificates, Trainings & Associations

Certificate of Recognition

*Top Seller awardee

References

Nenita Pasilan

CTMPC Cooperative

Facilitator /Former General Manager

092********

Mynimo Resume of GLENN PASILAN

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