Center Representative Administrative Assistant

RG

RHONDA GATLIN

adobt0@r.postjobfree.com 254-***-**** Woodway, TX 76712

Hardworking and reliable warehouse associate with strong ability in packaging and assembly. Offering, reliability and, meticulous efficiency. Highly organized, proactive and punctual with team-oriented mentality. Automatic packing equipment

Product packaging

Safety and compliance

People skills

Communication

Troubleshooting

Working collaboratively

Adecco Staffing Woodway, TX

Packaging Associate

10/2020 - Current

Processed finished product by moving through packaging machines. Packaged eye solutions and prescription eye medications manually by placing in boxes and surrounding with protective materials. Loaded the ampoule trays into the machine to process for packaging. Utilized pallet jacks to move product out for shipping. Opened and processed kick off packages to be reworked. Assembly line packaging, using conveyor belt, shrink wrap machine, box machine with taper.

Weigh finished product in shipper to make ready for delivery. Dark Horse Reality, Renovations & Rentals

Woodway, TX

Administrative Assistant

05/2019 - Current

Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.

Accepted and processed Client payments in cash, credit cards and checks- Checking for validity.

Updated and verified documents for rentals, real estate and loan applications.

Showed rental properties.

Setting appointments, filing paperwork, replying to emails, and creating invoices.

This is a part time position

Empereon Constar Waco, TX

Call Center Representative

11/2019 - 07/2020

Managed customer expectations by clarifying needs, identifying options and recommending products and services.

Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.

Documented conversations with customers to track requests, problems and solutions.

RDA Beauty Supply Waco, TX

Retail Sales Associate

09/2019 - 10/2019

Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Processed merchandise returns and exchanges for customers to refund Summary

Skills

Experience

payments, trade items and offer store credit.

Built customer loyalty by engaging with and identifying product needs of customers.

Temp job.

Sente Mortgage Woodway, TX

Assistant Loan Processor

08/2019 - 09/2019

Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues. Evaluated financial statements and contacted institutions and customers to clarify details.

Temp job

Hobbs Bonded Fibers Waco, TX

Warehouse Associate

05/2019 - 08/2019

Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.

Assembly line producing several different types of fiber products. McClennan Community College Waco, TX

GED

11/1984

McClennanEmpereonCarswell Cosmetology Fort Worth Cosmetology Certificate And License in Hairstyling 11/2014

Experienced Customer Service Representative, Sales Professional with Conflict Resolution skills. Over 10 years experience in a Call Center Environment, answer inbound and outbound calls, upgrade services, solve billing issues, handled payments, set up autopay. Dealt with technical support to troubleshoot issues with internet service, cable and landline phones.

Education and Training

Customer Service Representive

Contact this candidate