ANNALYN D. GOJO CRUZ

Blk ** Lot * Area I

Sto.Nino 1, Sapang Palay

San Jose Del Monte, City of Bulacan

Cel.# 092********/090********

Email Add.: adobom@r.postjobfree.com

EDUCATION

Jan. 19, ’13 – Feb. 23, ’13 COLLEGIO DE SAN GABRIEL ARCANHEL

AREA E SAPANG PALAY

SJDM, CITY OF BULACAN

HOUSEKEEPING NC II

SCHOLAR, TESDA ACCREDITED

FEBRUARY 2013

2007 – 2008 ST. MARGARET SCHOOL

PROVINCIAL RD. MT. VIEW SUBD.

SJDM, CITY OF BULACAN

CAREGIVING NC II

PGMA SCHOLAR, TESDA ACCREDITED

JUNE 2008

1999 – 2001 SYSTEM TECHNOLOGY INSTITUTE (STI)

STA. MARIA BULACAN

DIPLOMA IN COMPUTER SCIENCE

APRIL 2001

1997 – 1998 EARN COMPUTER SCHOOL

RECTO, MANILA

ASSOCIATE IN COMPUTER PROGRAMMING

OWWA SCHOLAR

APRIL 1998

1993 – 1997 STO. ROSARIO COLLEGE

SAPANG PALAY, SJDM CITY OF BULACAN

HIGHSCHOOL DIPLOMA

MARCH 1997

ANNALYN D. GOJO CRUZ

PAGE 2

PERSONAL DATA

DATE OF BIRTH : SEPTEMBER 05, 1981

PLACE OF BIRTH : SAPANG PALAY, BULACAN

HEIGHT : 5’3

WEIGHT : 110 lbs.

RELIGION : ROMAN CATHOLIC

GENDER : FEMALE

CITIZENSHIP : FILIPINO

CIVIL STATUS : SINGLE PARENT

MOTHER’S NAME : ANGELITA DIENTE

OCCUPATION : HOUSEWIFE

FATHER’S NAME : ELEUTERIO L. DIENTE

OCCUPATION : OFW

ANNALYN D. GOJO CRUZ

PAGE 3

WORK EXPERIENCE

JAN. 17, ’21 – MAY. 17, ‘21 INSPIRO RELIA INC.

QUEZON CITY

CUSTOMER SERVICE REPRESENTATIVE

JOB DESCRIPTION: Inbound and Outbound Calls, Email, Chat, Documentation, Etc.

OCT. 12, ’19 – OCT. 30, ‘20 TRIPLE V MARKETING

SAN JOSE DEL MONTE, BULACAN

COLLECTOR/CHECKER

JOB DESCRIPTION: Collecting payments to our customer, checked the items loaded in the truck and discharge of the loaded trucks, Etc.

FEB. 12, ’18 – NOV. 06, ’18 ALBRI’S FOOD PHILIPPINES

MINDANAO AVE, QUEZON CITY

TRUCKING ADMIN/SALES ADMIN

JOB DESCRIPTION: Documentation,

Monthly Payroll, VAT, Weekly & Monthly Expenses, Customer SOA, Vouching, Etc.

MAY 30, ’17 – JAN. 30, ’18 STERLING GLOBAL CALL CENTER

MARILAO, BULACAN

QA/VALIDATOR/TELESALES FULFILLMENT/

TELEMARKETING (CSR)

JOB DESCRIPTION: Sales Validation, Back-End Office, Inbound & Outbound Calls, Documentation, Etc.

NOV. 09, ’09 – MAR. 16, ’17 AUTOMOTIVE AIR-CONDITIONING TECH. PHIL.

CALAMBA, LAGUNA

ADMIN HEAD/ACCOUNTING STAFF/

MARKETING STAFF

JOB DESCRIPTION: In/Out of Employees, Inquiries of

Customers, Vouching, Handle Accounts Payable, Payments for deposits, Update PO & Forecast of Customers, Sales Report, Process Orders of Customers, Weekly Shipment, Documentation, Etc.

ACHIEVEMENTS

COMPANY INTERNAL TS16949 & ISO 9001 AUDITOR

ATP TPM LEADER IN MARKETING DEPARTMENT

ATP SOCIAL & COMMUNITY MEMBER

ATP TEAM RELATION COMMITTEE

SEMINARS ATTENDED

2013

TS16949/ISO 2009

ISTIV TRAINING

UNDERSTANDING OHSAS 18001 & ISO 14001

IMS INTERNAL AUDITING COURSE

EFFECTIVE TECHNICAL WRITING

STATISTICAL PROCESS CONTROL

2012

BASIC 7 TOOLS TRAINING

TIME MANAGEMENT

2011

STQM MIND SET PROGRAM

2007

FIRST AID TRAINING STANDARD

BASIC LIFE SUPPORT

REFERENCES

CHRISTIAN DYRO BALESTEROS STERLING GLOBAL CALL CENTER

Telesales Fulfillment Team Leader

LILIBETH LIZASO STERLING GLOBAL CALL CENTER

QA Supervisor

BENIGNO DUMLAO AUTOMOTIVE AIR-CONDITIONING TECH. PHIL.

Vice President, Production Department

TANYA TICZON AUTOMOTIVE AIR-CONDITIONING TECH. PHIL.

Vice President, Marketing Department

ADGOJOCRUZ

ANNALYN D. GOJO CRUZ

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