Front Desk Customer Service
Resume:
LIANNE FADZISO ALIKI (AGED **)
* ***** *****,****** ****,BELGRAVIA
**************@*****.***
EDUCATION
Bachelors in International Law (LLB),
Ningbo University,China (2020)
National Foundation Certificate in Bakery Studies,
Nagle House Girls High School (2013)
Covering levels 1-4;
1.Food,health and safety .Bakery Science and personal presentation.Legislative and food code requirements
2.baking trainees/apprentices employed in the varied workplaces of the baking industry and this level is designed to expand on relevant industry skills and knowledge
3.Skill standards such as quality management, computing, storekeeping, retail and customer service, which will support varied roles within baking industry
4.Plant Baking,Craft Baking and Instore/Franchise
WORK EXPERIENCE
1.Receptionist at Zhejiang Trading Company– Ningbo China
( June- August 2018 )then (December 2018-February 2019)
Duties and Responsibilities
Answering all incoming calls / emails and re-routing them to relevant parties.
Meeting and greeting visitors ensuring they are signed in and inducted.
General administration duties;photocopying, filing documents, printing etc.
Dealing with any enquiries at the reception.
Scheduling Appointments
Data entry onto internal systems.
2.Secretary at MikeWise Technologies Pvt Ltd Company
(August-December 2020)
Duties And Responsibilities
Answering and directing phone calls
Organizing and distributing messages
Maintaining company schedules
Organizing documents and files
Documenting financial information
Maintaining and ordering office supplies
Scheduling meetings and conferences
Assisting executives with project tasks
Supervising staff and new employees
3.Assistant Managing Director at CM Education Consultancy -Recruiting AGENCY
(February-May2021)
Duties And Responsibilities
assist students in their educational transition process, like going from high school to college.Mainly students who want to study abroad (Italy,Poland,China,Germany &Singapore)
Compiling Qualified Students’ Documents in preparation for Application
Making sure that information gotten from prospective students are captured and recorded properly
Also helping students in their choice of school and help them in understanding the admission process of the school.
Carry out maintenance and management of reports and records, and also ensure proper documentation of them all
Provide professional support/advice to students in order to help them make the right choices.
4.Administrator at Gunvor Investments
(June-August 2021)
Duties and Responsibilities
Answering the telephone and providing exceptional customer service to internal and external customers.
Drafting reports and correspondence.
Ordering supplies and equipment; maintains service contracts on office equipment.
Attending meetings and takes meeting notes.
Liaises with internal and external units to carryout job tasks.
Assisting managers and supervisors in developing policies and procedures.
Providing front desk coverage as needed for backup.
Ensuring travel authorizations, accommodations, and conference registrations for employees.
Auditing /processing travel expense claims.
Handling mileage reimbursement requests for supervision travel.
Performing tracking and distributes monthly travel reports.
Solving problems associated with vendors regarding shipments, billing, and statements.
Monitoring expenditures, processes payment requests for reimbursement; prepares purchase orders, purchase requisitions and ensures proper procedures for paying service providers, consultants, and contractors.
Performs other related duties as assigned.
Answers the telephone and provides exceptional customer service to internal and external customers.
Drafts reports and correspondence.
Orders supplies and equipment; maintains service contracts on office equipment.
Attends meetings and takes meeting notes.
Liaises with internal and external units to carryout job tasks.
PERSONAL SKILLS AND COMPETENCIES
Excellent Communication skills
Smart, presentable appearance.
Leader and Team Player
Microsoft Office
Ensuring an efficient running and operation of the Administration Department
Self motivated, proactive & hardworking
Ability to listen and anticipate.
Fully aware of all Health & safety legislation relating to office work.
CERTIFICATION AND AWARDS
Certificate of Internship, Administration Work
Ningbo University China 2019
Certificate of Achievement ( Best Overall Sports Person)
Ningbo University -School Tour,China 2018
REFERENCES:
Mr M.Jonasi
The CEO Mlikewise Technologies
************@*****.***
Honorable C.Matewu
Founder of CM Education Consultancy
Mr Chai Dacai
The Director of Zhejiang Trading Company (ZTC)
Mr Chakawa
CEO of Gunvor Investments
************@*****.***
Contact this candidate