Medical Representative Executive Secretary

Sara Ibrahim Mohammed Taher

Email: ****.*****@*****.***

Tel: +971*********

https://www.linkedin.com/posts/activity 6703734571898335232 NAfM EDUCATION

1. Bachelors in Pharmacy Ajman University of Science &Technology (2005 2009) 2. MSM Master of Strategic Marketing – Wollongong university (2010 2012) LICENSE AND CERTIFICATION

1. PMP certified – (2020)

2. CII certification under process – Level 1 Completed (2020) 3. HealthCare Management Course –Westford University (2015) Seeking a challenging career in a leading Organization, that matches my field of interest, where my abilities, skills, knowledge and training experience can be implemented, Hence contribute in the development. No Ceiling to the career path –if you deliver you can jump up the rungs of the ladder fast. EXPERIENCE

SALAMA –Islamic Arab Insurance –Production Officer –Medical Department Core Job Responsibilities:

Issuing Medical Policies& Insurance Certificates English & Arabic

Handling Policy Cancellation procedures

Auditing documents for DHA & HAAD

Handling Insurance of Individual and Groups. Generating New Business, Follow up of renewals

Review different types of policy wordings. Help clients decide area of cover, kind of policy suitable to client, what types of cover are best and quote accordingly

Coordinating with Client for essential information on policy terms

Prepare Invoices using Amman System

Gathering the information and documents essential to process addition /deletion /correction to groups or individual

Assist Claims department with client understanding and communication, providing better service to customers hence settled in accordance with Policy and Company guidelines

Explain underwriting terms to the client Arabic and English

Ensure customer understanding when communicating both in writing and verbally, by telephone or in person.

Attending to client’s query –Answering phone calls

Coordinating with TPA’S, Insurance and other Broker companies WORK EXPERIENCE

1. Senior Customer Service Representative for NA Market@Cigna (3 months Jan April2021) 2. Administration & Production /Business Associate –Medical Department –Salama Islamic Arab Insurance (Feb 2015 Feb2020)

3. Executive secretary Forex Margin Currency Trading (2010 2012) 4. Laboratory Assistant in Ajman University during studying 5. Medical Representative Sank Yo during DUPHAT (2009) 6. Administration assistant Pan Media (2005 2006) 7. Researcher and data entry GFK middle east (part time coordination) SKILLS AND TALENTS

Autonomy to Deliver and Take on as much responsibility, ability to meet deadlines and deliver quality work.

Team leadership and excellent collaboration and communication skills.

Hard working detail oriented and collaborative person that will always go beyond expectations

Strong& exceptional PC skills: Reporting systems &Microsoft office.

Experience working in a matrix, complex environment Adapt with flexibility to unexpected circumstances and also work in ambiguous situations.

Strong interpersonal skills and excellent verbal/written communication skills and the ability to communicate complex business issues in a clear/concise manner

Integrity: accepting and adhering to high moral, ethical and personal values in decisions, communications, actions and when dealing with others

Proficient in all phases of organizing and co coordinating projects and meetings along with multitasking

Languages: Arabic/English/French

PROFILE

Nationality: Egyptian

Date of Birth: August 01, 1986

Visa Status: Residency Visa available

Address: Dubai Al Warqa 1

Marital Status:

Driving License:

References:

Married

Available

Upon request

Contact this candidate