Air Compressor Support Specialist

William M. Goon

**** **** ***. *. ******** Park, FL 33781 727-***-**** adobed@r.postjobfree.com

Experience

CUSTOMER SUPPORT SPECIALIST VIRALSTYLE 2020 - PRESENT Provide personalized customer support by helping customers with understanding products, resolving complaints via phone, email and social media, and assisting with orders, cancellations and exchanges. Excel in navigation between both calls and emails to quickly address customer concerns which, in turn, increases customer satisfaction.

MANAGER GROOVY GRAPHICS SCREEN PRINTING & EMBROIDERY 2014 - CURRENT Provided screen printing, embroidery and graphic design services for clients throughout Tampa Bay. Skilled in all aspects of silk screen printing including creation of artwork. Lead a team of technicians and utilized extensive technical and mechanical skills by employing the use of mass-production industrial print machinery. Oversaw large-scale jobs by providing leadership and instruction. Demonstrated expertise, effective communication, team work and time management. Coordinated deliveries and acquired new customer accounts. OWNER WAX IT OFF AUTO DETAILING 2009 - 2010*

Operated a car detailing business which grew into a thriving and lucrative venture in a short amount of time. Acquired new and repeat customers quickly via word-of-mouth based on the quality of services. Provided a variety of services which included washing, waxing, buffing, cleaning of upholstery and surfaces, use of air compressor, vacuum and other equipment. Worked directly with clients to negotiate terms based on services desired.

ASSEMBLER & PLANNER TAMPA BAY OFFICE MOVERS 2003 - 2007 Packed and readied furniture and associated décor to prevent damage during transit. Tasks included using equipment like dollies and ramps to load/unload, deliver and set furniture in place, track inventory, address customer requests, clean-up of the area, perform general vehicle maintenance. Skills & Abilities

• Adept listener taking care to understand customers’ needs

• Excellent computer skill proficiency and effective written/verbal communication

• Critical and creative thinker with the ability to see the big picture and achieve goals

• Ability to manage large-scale projects on a deadline and deliver exceptional quality

• Team oriented leadership qualities with a positive problem-solving approach Education

General Education Diploma – Pinellas Park High and Dixie Hollins High Interests

Jiu Jitsu, competitive MMA, weightlifting, health and fitness, drawing and painting, travel, support and donate to suicide prevention & awareness organizations

*2010-2014 - Injured in an automobile accident which placed me in a wheelchair. Through surgery, extensive physical therapy, and perseverance I regained mobility.

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