REGINALD HARVEY
CONTACT
***********@*****.***
een, Arizona 85339 United
States
PROFESSIONAL SUMMARY
Experienced shipping manager
bringing expertise in
coordinating flow of inbound
and outbound deliveries. Highly
organized and efficiency-driven
with focus on continuous
improvement and performance
optimization. Persuasive
communicator and strategic
planner.
Talented shipping manager
well-versed in coordinating
efficient shipping with safe and
organized approach. Efficiency-
minded and analytical problem-
solver competent in tackling
business challenges and
meeting dynamic demands.
SKILLS
Department housekeeping
Complaint management
Employee training
Establish rates
Complaint investigation and
EXPERIENCE
SHIPPING AND RECEIVING MANAGER Oct 2005 Current
Bindtech Roswell Bookbinding, Phoenix, AZ
Trained employees in shipping procedures and productivity-based work plans to keep team strong and effective.
Deployed corrective and preventive actions for internal and external customer complaints.
Monitored [Number]-sq. ft. warehouse space and coordinated all storage, staging, and inventory organization.
Tracked and managed department costs for optimal compliance with budget targets.
Coordinated and supervised unloading and stocking of inbound shipments and picking and shipping of outbound orders. Developed and implemented plans to successfully optimize shipping procedures and maximize productivity.
Determined and met departmental staffing needs for consistent achievement of department objectives.
Continuously verified shipment compliance with the applicable tariffs and customs regulations.
Tracked goods en route to their destinations and worked with dispatchers and drivers to expedite orders.
Set rates for transportation services and other functions to keep the operation financially viable.
Integrated logistics and supply chain management strategies into existing [Type] systems.
Optimized delivery plans to effectively control costs and minimize the business environmental impacts.
Addressed customer concerns and complaints directly and maintained maximum satisfaction by implementing quick resolutions.
Met financial targets by effectively negotiating with carriers, warehouse operators and insurance companies to obtain favorable rates.
Developed and enforced successful logistics procedures to minimize costs and avoid unnecessary bottlenecks.
Coordinated customers' contracts and arranged timely shipments to meet delivery targets.
Resolved transportation, customer and system issues on daily basis to keep materials moving smoothly and to correct destinations.
Resolved problems regularly, keeping transportation systems efficient and managing distribution proactively.
Researched and recommended optimal transportation modes, R
H
resolution
Logistics planning
Transportation coordination
Shipping oversight
Negotiate rates
Resolve customer issues
Safety monitoring
Approve parcel and freight
invoices
Skilled in shipping small
parcels and freight via ups
worldship and fedex ship
manager.
Forklift and power pallet jack
certified
routing, equipment, or frequency.
Negotiated the business contracts with service and transportation vendors, consistently obtaining favorable pricing and delivery schedules.
EDUCATION
HIGH SCHOOL DIPLOMA Jun 1992
University City High School, St.louis, Mo