Customer Care Messenger
Resume:
CURRICULUM VITAE
PERSONAL INFORMATION
NAME : Christopher Mununga
DATE OF BIRTH : 22/12/1993
ADDRES : 12,Kambiri
EMAIL ADDRE : **************@*****.***
PHONE NO : 070*******
NATIONALITY : Kenyan
OBJECTIVES
Working under no and less supervision
Working hard to atain and fulfil my company and employees expectations
Doing towards my strategies
SKILLS
Teamwork - I like teamwork so as to atain the best
Accepting challenges - I like accepting both positive challenges so as to learn on new tack ties to handle them and have a solution.
Communication - This is the best part of my life. I like communicating regardless of tribe, gender and making fun is my part.
EDUCATIONAL BACKGROUND
2010 - 2013 : Joined high school 2010 January and sat for my K.C.S.E exams 2013 September and attained a certificate at Magale Secondary School.
2002 - 2009 : Went through primary Education from 2002 and did my K.C.P.E exams in 2009 at Victory Academy.
EXPERIENCE
2020 - 2021 : Apex collections company
Customer care duties services
Receiving inbound calls to delve customers issues effectively
Manual dialing of customer contacts to inform them of their debt payments
Enquiring failure of payment from clients
Recording of data collection from clients and making close follow ups
2018 - 2020 : M pesa and shop agent
Worked as an M pesa shop customer care at Umoja centre.
2014 - 2017 : Ushindi Childrens Home
Worked as caregiver office messenger
DUTIES
Communicating to parents on children’s welfare
Link between the school and home
Reminding parents of service provision to the kids
Did quick and canceling to the kids
Acted as messenger of the home
Handed children and guardians issues
HOBBIES
Listening music - This makes me freshen my mind
Watching - It helps me learn positive information of life from movie thus making me cop – up with
Playing - Helps in intermingling with different people
LANGUAGE
Kiswahili
English
Mother tongue/Luhya
ACHIEVEMENTS
Identify problems and come up with resolutions
Being complimented by super supervisor and co-workers
Improved my communication skills to make my work successful
Coming up with new ideas thus improving my working
REFEREES
1.Timothy Lumbasi Kona
Supervisor at Ushindi Home
2.Henry Munyasi
Manager - Victory High School
3.Alice Gatwe
Apex collectorCompany (Ngara )
Contact this candidate