Store Manager Mobile

RESUME

K.SENTHILKUMAR

No.**,AnnaSalai,

LakshmiNagar,

Porur, Mobile :+918*********

Chennai–600116. E-mailID:************@*****.***

Summary:

StrategicRetailStoreManager,withover11yearsofexperienceinretailstore management,leadingretailsales,customerrelation,andstaffmanagementandother aspectsofstoreoperation.Devisestrategicapproachtoachievingstoretargetwhile developingpositiverelationshipswithcustomeraswelasmaintainingstoreinventory andsuppliestomaintainstocklevelandmeetcustomerdemand. KeySkils:

Theabilitytoleadandmotiveateam.

Excelentcommunicationandstaffskils.

Theabilitytoworkunderpressureandhandlechalengingsituation.

Confidence,driveandenthusiasm.

Decision–makingandsenseofresponsibility.

Theabilitytounderstandandanalysessalesfigures.

Experience:

RetailAssistantStoreManager,Levi’s,AndExpressAvenue-(Nov,2009toJan,2014)

Ensuringcompanypoliciesarefolowed.

Hiring,traininganddevelopmentnewemployees.

Resolvingcustomerissuestotheiroveralsatisfaction.

Maintaininganoveralmanagementstylethatfolowscompanybestpractices.

Providingleadershipanddirectiontoalemployees.

Preparingandpresentingemployeereviews.

Workingcloselywithstoremanagertoleadstaff.

Assistingcustomerswhenevernecessary.

Motivationemployeeandensuringafocusonthemission.

Supportingstoremanagerasneeded.

RetailStoreManager,FrenchConnection,PhoenixMarketcity–(Jan,2014toNov,2016)

Recruiting,training,supervisingandappraisingstaff.

ManagingBudgets.

Maintainingstatisticalandfinancialrecords.

Dealingwithcustomerqueriesandcomplaints.

Maximizingprofitabilityandsetting/meetingsalestargerts,includingmotivating stafftodoso.

Preparingpromotionalmaterialsanddisplays.

Liaisingwithheadoffice.

RetailStoreManager,Khadim’s,Porur–(Nov,2016toJan,2019)

Buildrelationshipswithcustomeranddeliverexcelentservicebyengagingand connectingwiththemandrespondingtotheirneeds.

SupportstaffandensuretherequiredKhadim’strainingisdeliveredtoenable themtobeaccountablefordeliveringexcelentcustomerservice.

Developpositiverelationshipwiththeshiftteambyunderstandandaddressing individualmotivationneedsandconcerns,providingcoachinganddirectionto maximizetheirpotential.

Appraiseandconsulteamontheirperformance.

Planandexecutetheseasonalandpromotionalcalendarensuringthewhole teamsarefulyawareoftheplannedchanges.

RetailStoreManager,Payless,andPhoenixMarketcity–(Jan,2019toMarch,2021)

StoreOpeningandClosing.

StoreReadiness.

StoreMerchandiseHanding.

StoreAdministration.

StoreStaffing.

RelevantSkils:

Packages–MSOffice

DiplomainComputerMultimedia

Education:

CompletedGraduationfromThiruvalurUniversity,Velorein-2008

HigherSecondarywascompletedin-2003

CompletedS.S.L.CinGovt.Schoolin-2001

PersonalDossier:

DateOfBirth :05.06.1985

FatherName :Kalaiarasan

LanguageProficiency:Tamil,English&Kannada

PresentAddress :No-46,AnnaSalai,LakshmiNagar,

Porur,Chennai-600116.

Declaration

Iherebydeclarethattheabovegivendetailsaretruetomyknowledgeandbelief. Place:

Date:

Signature

(SenthilKumar)

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