Service Representative Sales Specialist

CHARMIE B. PINGA

Zone * Santiago Pili Camarines Sur

Contact no. 096********

Email Address: **************@*****.***

OBJECTIVE:

To secure a responsible career opportunity to fully utilize my skills, while making a significant contribution to the success of the company.

WORKING EXPERIENCES:

IBEX Global co.

AT&T Level 3 Billing and Sales specialist

January 30 2017- July 2020

* Inbound Calls

* Answering billing inquiries and helping customer resolve billing disputes

* Pitching/ closing sales that will suite customer needs like offering tv internet, landline and cellphones.

CONCENTRIX

Amazon Seller support

September 2013 – March 2014

* Inbound calls and email

* Answering seller inquiries about their products.

The RESULTS companies

Medicare

September 2013 – March 2014

* Helping customer to schedule a doctor’s appointment and looking for the device or equipment that they use for their medical needs.

TELETECH

DISH

Customer Service Representative

May – August 2013

* Inbound calls

* Answering Billing question and helping customer about their billing disputes.

PCCW Teleservices

President Choice

March 11 2011 – May 2013

* Outbound Sales

* Selling credit card insurance.

CITY GOVERNMENT OF PSIG April 1 2001 – May 2009

Nutritionist

April 1 2001 – May 2009

Planning Nutrition Program and Implementing to the Barangay Level.

Chef D’ Angelo

July 2004 – December 2004

Cashier/ dining staff

EDUCATIONAL BACKGROUND:

Tertiary: Bachelor of Science in Nutrition and Dietetics

Polytechnic University of the Philippines

Sta. Mesa Manila

2000 – 2004

Secondary: Unibersidad de Sta Isabel

San Agustin Pili Cam. Sur

1996 – 2000

Primary: Pili Central Elementary School

Old San Roque Pili Cam Sur

1990 -1996

PROFILE

Gender : Female

Birthday : July 13, 1983

Civil Status: Married

Nationality : Filipino

I hereby certify that the above information is all true and accurate on my basis and beliefs.

Charmie B. Pinga

Applicant’s Signature

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