Sales Associate
Resume:
Jessica Munive Rosales
Travel Agent
******.*******@*****.***
**** ****** **. *******, **, 30106
KENNESAW STATE UNIVERSITY
GPA: 3.2
Kennesaw, GA
Bachelor's Degree Elementary Education
Candidate (Expected graduation Dec
2023)
Awards & Honors
EDUCATION
• President's List
Fluent in Spanish
Can type 45 wpm
Knowledge in using Microsoft Word,
PowerPoint, and Excel
ADDITIONAL SKILLS
Detail-oriented Elementary Education major (3.2 GPA) currently attending Kennesaw State University, with 4+ years of work experience. Aiming to leverage a proven knowledge of customer communications, conflict resolution, and customer satisfaction skills to successfully fill the Travel Agent role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
CAREER OBJECTIVE
FOOD SALES ASSOCIATE
Walmart, Marietta, GA / Dec 2020 - Present
SALES ASSOCIATE
Racetrac, Mableton, GA / Mar 2020 - Dec 2020
WAITRESS/CASHIER/HOSTESS
Bay Breeze of Mableton, 30106, GA / Aug 2017 - Mar 2020 EXPERIENCE
Answer customers' questions about merchandise and
advise customers on merchandise selection.
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Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
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Stamp, attach, or change price tags on merchandise, referring to price list.
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Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
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• Receive, open, unpack and issue sales floor merchandise. Take inventory or examine merchandise to identify items to be reordered or replenished.
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Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
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Receive payment by cash, check, credit cards, vouchers, or automatic debits.
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Issue receipts, refunds, credits, or change due to customers.
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Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
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• Greet customers entering establishments.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is
adequate change.
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• Stock shelves, and mark prices on shelves and items.
• Process merchandise returns and exchanges.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
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Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
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Provide guests with information about local areas, including giving directions.
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Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
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Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
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Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
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Answer telephone calls and respond to inquiries or transfer calls.
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Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
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• Plan parties or other special events and services. Operate cash registers to accept payments for food and beverages.
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• Take and prepare to-go orders.
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an
appropriate number of seatings.
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Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make
conversation.
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Contact this candidate