Social Media Coordinator
Resume:
Aleah Carter
*** **. ***** ******, ******** NY **520
*.******.*****@*****.***
www.linkedin.com/in/aleah-carter-7667a7120
A highly organized, creative, and enthusiastic young professional, with exceptional flexibility and resourcefulness. Seeking an opportunity to apply my acquired skills in creative team positions and experiences in customer service to contribute to the success of the organization's associate team.
Professional Experience
Starbucks Coffee
Barista October 2020-Present
●Contributes to a positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
●Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
●Maintains a clean and organized workspace so that partners can locate resources and product as needed.
●Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
●Contributed to the professional display of food case and written sign displays of the store
Artworks Legal Incubator - New York, NY
Social Media Content Creator (Internship) April 2020 - May 2020
●Created exceptional social media content through the use of Canva
●Contributed to the development of the email marketing strategy of Artworks through the use of Mailchimp
●Researched different sectors of law schools within New York state for email marketing strategy
●Worked on projects such as newsletters, social media posts, etc. to establish a marketable presence online and the legal world
Qnary - New York, NY
Social Media Content Creator (Freelance) August 2019 - September 2019
●Develop and present Social Media content for C-suite Executives in various fields resulting in increased traffic to organizations' social media pages.
Snow Hill Inc. - Alfred NY
Administrative Coordinator May 2018 - August 2018
●Contributed to the marketing strategies for new customer outreach through social media outlets (Facebook, Instagram), expanding the customer base to 500+.
●Developed and maintained a streamlined customer service process increasing efficiency in managing customer data and communication.
●Provided additional office support as needed
Education
BS - Business Administration, Alfred University, Alfred NY Graduation Date: May 2019 (Delta Mu Delta Inductee)
AS - Entrepreneurship, Alfred State - SUNY College of Technology, Alfred NY Graduation Date: May 2017
Other Experience
Currently manage two Instagram accounts including an art portfolio and a small business account.
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