LEO MARK B. ABIAS
** ******* ****** ****** ** ***26
857-***-**** adoak5@r.postjobfree.com
OBJECTIVE: A Position in the hospitality industry with opportunity for advancement.
PROFESSIONAL SUMMARY
Customer Liaison/Advocate: highlighting experience in customer service and advocacy.
Public Relations: professional/friendly demeanor that improves efficiency and represents corporate objectives.
Business Development: cultivate, reinforce and maintain rapport with a diverse clientele while promoting goodwill, anticipating needs and applying safety and service protocols with an accent on fun for all.
Event Planning Professional with experience in customer relationships, the integrity to prioritize relationships and the public relations skills necessary to generate repeat and referral clientele.
Bilingual: Tagalog/English; highly motivated, reliable, confident and committed to professional standards.
Learn, absorb and assimilate into new tasks and new environments while growing key customer relationships.
WORK EXPERIENCE
11/2018-09/2019 Cultural Performer Provincial Tourism Office of Camarines Sur 4418
Performed in variety shows all around the region for tourism purposes.
06/2016-10/2018 Event Coordinator Sharona Multimedia Production, Canaman, Camarines Sur 4402
Coordinated with suppliers, ensuring event is put on with minimal issues.
Wide range of events, establishing and cultivating productive vendor relationships.
Developed décor and ambiance based on client’s vision and budget.
Cultivated and maintained relationships with existing clients while growing new client base.
11/2016-02/2017 Internship Front Desk/Loan Processor, South Asia Link Credit Corporation
Naga City, Philippines
Ensured all files were complete prior to underwriting while coordinating activities with title companies to ensure smooth, seamless and problem free closings for a diverse client base.
Processed challenging loan applications, i.e., first time borrowers, self-employed applicants and borrowers with problematic credit histories.
Communicated well and used strong interpersonal skills to facilitate transactions and establish positive relationships with clients and fellow staff members.
EDUCATION
Business Office Administration Services AMA COMPUTER LEARNING CENTER, Naga City, Philippines
2013-2014 & 2016-2017
2008-2012 High School, Naga City School Of Arts And Trades, Naga City, Philippines
WORKSHOPS/TRAINING:
Bookkeeping National Certificate 3 English Proficiency Program National Certificate 2
Events Management National Certificate 3 Contact Center Services NC 3