Graphic Designer Customer Service

Customer Service - Retail Sales

Macy’s Palm Beach Gardens, FL

**/**** - */****

• Sales of fine jewelry and accessories

• Exercised clear communication skills

• Exercised product knowledge

• Used strong persuasion skills to close the sale. Customer Service - Medical Supply Call Center

Ion My Health Jupiter, FL

9/2017 - 1/2019

• Responsible for 75-100 incoming calls per day

• Brought resolution to questions/concerns

• Proficient with CRM systems

• Maintained accurate patient records

• Obtained documentation needed for prescriptions

• Superior communication skills

• Processed incoming orders

• Faxed and scanned documents into patients’ electronic chart

• Exercised clear communication skills

• Exercised Product knowledge

• Sold design and printing services

Customer Service

AllWays Printing Company LLC Boca Raton FL

10/2016 - 5/2017 COMPANY CLOSED

• Greeted and evaluated customer needs at front desk

• Exercised clear communication skills

• Exercised product knowledge

• Persuaded and sold graphic design and printing services Customer Service

Hagadone Printing Company Honolulu HI

7/2011 - 5/2016 COMPANY CLOSED

• Met with and determine client goals and expectations

• Sold design and printing services

• Exercised Product knowledge

• Worked closely with clients to determine marketing needs Customer Service - Graphic Designer

The Honolulu Advertiser Honolulu HI

5/2001 - 6/2010 COMPANY CLOSED

• Client services and sales support

• Exercised Product knowledge

• Worked closely with clients to determine marketing goals EDUCATION

1992 Certificate - Graphic Design Platt College San Diego CA 1980 Diploma - Interior Design Artisan School of Interior Design Honolulu HI QUALIFICATIONS PROFILE

Customer service and sales expert who identifies the customers’ needs and delivers effective solutions. Committed to providing high-quality customer care to create a positive experience. Personable and professional under pressure with motivated and energetic nature. HIGHLIGHTS

• Cheerful and energetic

• Superior organizational skills

• Skilled at conflict resolution

• Dependable and reliable

• MS Office proficient

• Effective team player

• Collaborative

RELEVANT EXPERIENCE

• Merchandise exchanges

• Product knowledge and sales

• Medical software (Noble/Bright Tree)

• Macintosh proficient

• Resourceful and proactive

• Time management skills

• Persuasion skills

CUSTOMER SERVICE SPECIALIST

808-***-**** • *****************@*****.*** • 1200 MARINE WAY - B306, NORTH PALM BEACH FL 33408

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