VERONICA PEREZ MENDEZ
RESUME
E-mail Address: **********@*****.***
OBJECTIVE
Great experience in Pharmaceutical Industry, as a manufacturing operator with 12 years of experience including 6 years of Passenger Service Representative. The efforts of my work are always directed at being a team player, to ensure a healthy work environment. Always comply with the goals, objectives and philosophy of the company. I have knowledge in the operation of different industrial equipment. Also, possess knowledge in Customer Service. Have initiative, leadership, and good organization skills. A responsible, punctual, attentive, and respectful individual with all coworkers and supervisors. Ability to follow instructions and get a job done.
● Knowledge in Computer Science (Microsoft Office, Word, Power Point, Lotus, Outlook) & Internet.
● Knowledge of SOP’s,cGMP’s, SAP Systems, Master Batch Records (MBR), MES System and Electronic Batch Records (EBR).
WORK EXPERIENCE
AMGEN MANUFACTURING LIMITED OPERATIONS, Juncos PR, (March 2016 – July 2018) MANUFACTURING INSPECTOR (Inspection Department)
o Responsible for the inspection of different pharmaceutical products: Aranesp, Epogen, Neulasta, Repatha and others to attack cancer in coordination with FDA CFR’s policies. o Functions in product management and manufacturing support of current products and new pharmaceutical projects towards compliance with Quality Control and cGMP’s. o Understanding of the product lifecycle including therapeutic functions of active ingredients. English Professor (Part Time)
New Era Educational School – Toa Baja P.R.
September 2013- May 2014
Perform teaching duties in accordance with high school requirements
Support students' special requirements to assure comprehension of material discussed in class.
Develop, administer and evaluate exams.
English and History Teacher
MBTI and Instituto de Banca y Comercio
Manati and Santurce P.R.
Jan 2001- Aug 2001
o Perform teaching duties in accordance with college requirements. o Support student’s special requirements and tutoring. o Establish tracking records to monitor trends to determine proactive actions required by every individual student.
VERONICA PEREZ MENDEZ
RESUME
PFIZER GLOBAL MANUFACTURING CO., Vega Baja PR, (September 2001 – July 2012) MANUFACTURING TECHNICIAN II (Pharmaceutical Operations Department) o Functions in accurate dispensing of active and inactive ingredients of controlled products approved by DEA regulations.
o Reconciliation integrating computerized algorithms to perform recipes in compliance with EBR specifications and SOP’s instructions.
o Set-up, assembly, cleaning and disassembly of sterile equipment including the operation, monitoring and execution of adjustment to maintain product parameters. o Supporting methods and training briefings to new hired staff. AMERICAN AIRLINES - CUSTOMER SUPPORT CENTER, Carolina PR, (Sept.1997 – Dec. 2003) PASSENGER SERVICE REPRESENTATIVE (San Juan International Airport). o Responsible for the preparation of passenger boarding passes. o Coordination with other airlines associates for the aid of special care passengers. o Function of upgrading status of customer needs.
o Compliance with weight and measurements bags specifications to achieve FAA and company regulations.
EDUCATION
● Bachelor Degree in Social Science (University of PR).
● Master Degree in Environmental Protection Management (Polytechnic University of PR).
● Reference Available Upon Request