Felicia Lynne Allen

** *********, ***** ********, ** 22554

703-***-****

adoacj@r.postjobfree.com

PROFILE

Over 20 years of progressive experience, formal and specialized training in providing professional, comprehensive family advocacy, grief support, crisis intervention, and spiritual care service to patients who are experiencing hospice, palliative care, grief, post-traumatic stress, suicidal ideation, trauma resulting from death, sexual assault, displacement, harassment, mental health crisis or a combination of various events.

Conducts grief, emotional and spiritual assessments with patients, clients, and congregations to evaluate risk or needed support, implement professional interventions, plan of care, and service referrals in conjunction with a clinical, medical, and pastoral interdisciplinary team.

Ability to lead, manage, supervise, motivate, assess needs, analyze and solve problems; attention to detail; lead special projects and programs.

Builds strategic community collaborations. Implement various outreach programs, facilitate workshops, and develop partnerships with the local military communities, social services, schools, private sector, and state agencies.

Exceptionally well organized with a track record that demonstrates self-motivation, responsibility, creativity, initiative to achieve personal and professional goals with the ability to work independently and as part of a team.

Experienced in Epic and Soarian Electronic Medical Records software, Microsoft Word, Excel, Power Point, Publisher, Adobe Illustrator, Modern switchboard system, Constant Contact and Dropbox.

Able to type 60+ words per minute.

PROFESSIONAL EXPERIENCE

Staff Chaplain

Capital Caring Hospice, Fredericksburg, VA

11/2018 – 8/2021

Fulfilled an essential role in the development and delivery of holistic plan of care to meet the individualized goals of the patient and family, recognizing religious traditions, practices, values, and spiritual diversity. Advocated and provided support to patients/families who were searching for meaning during crises or confronted with decision making at end of life. Functioned as a spiritual counselor in assessing and addressing issues related to grief, spiritual distress, strengths, religion, spirituality, crisis intervention, and emotional needs in advance illness at end of life.

Collaborated with interdisciplinary team in assessing patient/family needs and proposing and/or delivering appropriate responses or care plans, especially when facing transitions in level of care.

Trained in providing specialized care to pediatric patients and their family.

Supported the emotional and spiritual needs of the staff and acts as a resource to its members in an inclusive and holistic manner as needed.

Built and sustained community networks with faith leaders and advocates for underserved populations in the community.

Performed religious services of funerals, baptism, weddings, prayer, worship and rituals for patients, families, and staff, at their request, as appropriate.

Facilitated or participated in education opportunities to the community-at large and participates in all scheduled staff, organizational, continuing education, in-service trainings, or discipline-specific meetings.

Demonstrated flexibility with work schedule, including working evenings/weekends as needed to meet the needs of patients, staff, and the organization.

Educated staff on being culturally and spiritually sensitive and inclusive.

Managed patient census, charted summaries of patient visit and intervention.

Chaplain Resident/Contract (437 Beds)

Mary Washington Hospital, Fredericksburg, VA

08/2016 – 08/2017

Member of a multidisciplinary treatment team who provided emotional, social and spiritual assessment and support with clinical competency considering each patient’s values, beliefs, philosophy and cultural background. Responsible for providing patient visitations and delivery of complex and sensitive care across the continuum from birth to end of life. Worked closely with Hospice, Oncology and Palliative care team providing grief support, end-of-life/bereavement support, crisis intervention, and plan of patient care.

Built relationships with and supported families during crisis decisions regarding difficult/sensitive treatment options and medical decisions. Accompanied/supported families during death of a loved one, viewing of the body and performed religious rituals and services upon request.

Provided advocacy, consultation and support services to families and patients who felt they were victims of mistreatment or nonmaleficence was not practiced. Ensured patient visit and intervention was charted and any reports of negligence was documented, reported, and remained confidential.

Assessed and accommodated the emotional and spiritual needs of patients, families, physicians, nurses, ancillary staff and provide care in a holistic and inclusive manner during traumatic or emotional crisis.

Conducted research and analyzed patient’s medical history to establish continuity in care. Reviewed documents and ensured confidentiality of medical records were maintained in compliance with regulatory guidelines.

Provided worship services and rituals as requested and led special services that were inclusive and welcoming to all faiths and denominations.

Maintained accurate records and performed medical record review for process improvement and ethics case consults as needed.

Collaborated with and participated in community organizations in order to promote partnership between the hospital and community.

Participated in didactics, seminars, and interpersonal relation sessions with supervisor of Pastoral Care. Wrote and presented weekly verbatims.

Provided oversight of chaplain meal program, created, monitored, and maintained monthly work schedule for chaplains and prepared/processed payroll.

Chaplain Intern (437 Beds)

Mary Washington Hospital, Fredericksburg, VA

08/2014 – 12/2014

Member of a multidisciplinary treatment team who provided crisis intervention and spiritual care resources to ascertain and accommodate the needs of patients, families, physicians, nurses, and other associates. Responded to all codes, pages, and referrals. Conducted and documented intervention and spiritual assessment of patients, families, and staff.

Initiated individual visits, participated in interdisciplinary treatment teams, facilitated weekly prayer groups, and performed religious rites and rituals upon request. Provided resources for patients consistent with established plan of care.

Liaison with Hospice, Oncology, and Palliative care team and patient’s religious leader when specific rituals and services requested. Advocated for patient’s right to have spiritual and pastoral services of their choosing. Ensured patients were offered translators in their native tongue. Promoted patient-centered care by coordinating with other departments regarding specific legal or cultural needs of the patient.

Participated in didactics, seminars, and interpersonal relation sessions with supervisor of Pastoral Care. Wrote and presented weekly verbatims.

Behavioral Specialist

Rappahannock Area Community Services Board, Fredericksburg, VA

01/2008 – 05/2010

Assisted in development and implementation of Individualized Service Plans. Developed classroom behavior modification strategies (i.e. behavior monitoring, reward systems, etc.) in collaboration with multidisciplinary team of special education and classroom teacher, counselor, social worker, psychologist, student, and parent; developed, implemented, monitored, and maintained these strategies in the classroom to promote academic success.

Worked directly with students in the classroom to develop effective coping skills, new approaches to developing positive peer relationships, new support systems, and new ways for youth to deal with peers in the community.

Provided crisis intervention services to students during the school day.

Advocated for children’s and family’s service support, education programs, and provided family consultation with social services when needed.

Maintained accurate therapy records, Medicaid insurance records, statistical data, files; conducted research and analyzed student’s history to establish continuity in interventions. Maintained confidential records on all students/families in compliance with regulatory guidelines.

Special Education Technician

Department of Defense Education Activity (DoDEA), Department of Department Defense Schools (DoDDS) Europe

08/1998 – 06/1999

This full-time position provided supervision, oversight, education, and accountability for children in compliance with DoD and local policies, guidance, and standards. Supported children with Asperger’s Syndrome, autism, Tourette’s syndrome, speech and language impairments and other disabilities in collaboration with multidisciplinary to ensure optimum service for students.

Assisted in developing, analyzed and interpreted Individual Education Plan and implemented programming that supported student’s physical, social/emotional, cognitive and language development.

Created a quality, balanced program by ensuring the environment, equipment, materials, structure, curriculum, risk management practices, oversight and coordination of activity schedules and lesson plans were developmentally appropriate.

Supported and advocated for students and families during relocation or separating from the military to ensure continuity in services as they transitioned to other DoDDS or state-side services.

Created handbook for special education assistants which defined terminologies and culture specific to the program which improved efficiency, training, and provided continuity to the program.

EDUCATION

Certifications

Board Certified Chaplain, Association of Professional Chaplains (2021)

PANDA Cubs Children’s Palliative Care Team, Children’s National Hospital (2020)

Clinical Pastoral Education (CPE)

Mary Washington Hospital, Fredericksburg, VA

Resident

Completion: August 2017

Awarded 3 Units of CPE

Master of Divinity (M.Div.)

Virginia Union, Samuel DeWitt Proctor School of Theology, Richmond, VA

Major: Divinity

Graduated: May 2015

Clinical Pastoral Education (CPE)

Mary Washington Hospital, Fredericksburg, VA

Internship

Completed: December 2014

Awarded 1 Unit of CPE

Bachelor of Science (B.S.)

University of Maryland, Asian Division, Okinawa, Japan

Major: Psychology/Sociology

Graduated: May 1994

HONORS/AWARDS

National Association for the Advancement of Colored People Community Service Award (2010, 2011)

PNC Grow Up Great Grant (2008)

Virginia Quality Rating Initiative (VQRI) (2008) Governor Tim Kaine's Early Childhood Program

TRAINING

Essentials of Palliative Care Chaplaincy Certificate (2019)

Princeton Theological Seminary Black Theology and Leadership Institute (2017)

Military & Institutional Chaplains Training Conference, Church Of God In Christ (2017)

Palliative Care and Ethics, Riverside Medical Center (2017)

Care for the Caregiver, Military and Institutional Chaplaincy/Baylor Health Care System (2016)

Coping with Clergy Responsibility, Military and Institutional Chaplaincy/Baylor Health Care System (2016)

Dealing with Stress and Burnout, Military and Institutional Chaplaincy/Baylor Health Care System (2016)

Coping with Depression, Military and Institutional Chaplaincy/Baylor Health Care System (2016)

Understanding Anger Management and Self-Differentiation, Military and Institutional Chaplaincy/Baylor Health Care System (2016)

Prepare and Enrich Marriage Guidance Facilitator (2016)

Mental Health First USA (2016)

Rappahannock Council Against Sexual Assault, Level Two (2015)

Doctors of the Soul in a Painful and Joyful World, Military and Institutional Chaplaincy /Baylor Health Care System (2015)

Patient Spiritual Needs Survey, Military and Institutional Chaplaincy/Baylor Health Care System (2015)

The Heart of Healing-Messages and Music for the Human Journey, Military and Institutional Chaplaincy/Baylor Health Care System (2015)

The American Association of Pastoral Counselors, Member (2014)

The Virginia Institute of Pastoral Care, Inc., Congregational Pastoral Care (2014)

The Virginia Institute of Pastoral Care, Inc., Compassionate Care for First Responder Training (2014)

COURSES

Grief Counseling and Grief Therapy (2021)

Death, Dying and Mourning (2021)

Grief Counseling for Health Professionals (2020)

Vietnam Veterans: Untold Stories at the End of Life, Mary Washington Healthcare (2018)

Death, Dying and Grief, Mary Washington Healthcare (2017)

Trauma Roles and Responsibilities-Chaplains, Mary Washington Healthcare (2016)

Conflict Resolution, Mary Washington Healthcare (2016)

Cultural Diversity Training, Mary Washington Healthcare (2016)

SOCIAL ACHIEVEMENT

National Council of Negro Women (2017)

Chaplain, Stafford County Sherriff’s Department (2017)

Church Of God In Christ Ecclesiastical Endorsement (2015)

Stafford Multicultural Coalition; Member and Co-Founder (2015)

Mary Washington Hospital Keynote Speaker for Martin Luther King, Jr. Day Ceremony (2015)

National Association for the Advancement of Colored People, Lifetime Member/Education Committee (2003)

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