Machine Operator Employee Relations
Resume:
Dear Hiring Manager: The research of who is responsible for the recruiting is very important.
Customer satisfaction and cost savings are my expertise. With 20 years in printing operations, I am very excited about the opportunity to join your team. Six years ago, I started my own printing/direct mailing business within one week after my former employer closed down. I found a location, coordinated contractors, recruited employees and purchased a broad range of equipment. I retain customers and complete projects with quick turn around. However, this successful family business is now splitting up so I am now seeking a new management opportunity!
I am an innovative problem solver when it comes to efficiency and dedicated to the continuous improvement of operations, productivity, utility and safety. I also train crews to run machines and process jobs.
I know that resumes help you sort out the probable from the possible, but they are no way to judge how we could work together. I have a problem solving and professional commitment that makes successful team player.
Call me at 215-***-**** at your convenience to discuss how I would contribute to your company. Thank you for your consideration.
Sincerely,
Lonnie Percy
LONNIE PERCY
Pottstown, PA
********@*****.***
OPERATIONS MANAGEMENT
Results focused and practical management professional with more than 20 years in printing and direct mail. . Offers sound business judgement and efficiency. Recognized as a quick learner, creative problem solver who learns new processes quickly. Since customer service is the #1 priority, 24/7 availability. Negotiate win-win agreements and build alliances with vendors that resulted in low cost solutions. Core Competencies
Training/ Team Leadership • Customer Relations • Vendor Selection • P & L Management Scheduling Contract Negotiation • Quality Control Benchmarks • Cost Savings Staff Recruitment • Process Improvement • Accurate Documentation Technical: Adobe Suites, AccuZip, Postal One, Microsoft Suite PROFESSIONAL HIGHLIGHTS
INTELLIGENT TECHNOLOGY SOLUTIONS, Audubon, PA
Owner/Partner 2014 -Present
Set up and opened new business within one week; established, coordinated equipment contractors, recruited employees, selected and maintained supplies and purchased machinery, Directly responsible for safety, quality and productivity.
• Work closely with sales, project coordinators and graphic designers on new projects from concept to production. Maintain schedule and manage production employees/
• Reorganized and reconfigured digital printing by cutting labor 50% and using two color digital printers concurrently. Gained greater profit using quality color digital printers.
• 98 Scorecard Bulk Mail rating; improved process for mailing permits from outside of state
• Coordinate lead time, work with outside suppliers of pressroom inventory for quality expectation and price.
• Work closely with sales and graphic designers on new projects from concept to production.
• Took on major clients including Verizon, succeed in completing 2.4 M Postcard project, within 4 days, 2.6 hour shifts daily. Procured 53 ft. trailers for storage. adjusted pricing, maintained budget and gained customer satisfaction .
SIGNED SEALED DELIVERED, LLC, East Norriton, PA
Direct Mail/Operations Supervisor 1997-2014
Advanced from Machine Operator to Operations Manager. Recruited, oriented and trained staff.
• Provided leadership to create positive work environment and culture of continual improvement with engaged and accountable employees.
• Recommended and implemented changes in materials, equipment and procedures. Established quality benchmarks.
• Ensured project prioritizing, scheduling and execute workflow for on time completion.
• Implemented data processing, prepared postal documentation to avoid errors and rejections, EDUCATION
Lyndon Institute High School, Lyndon Center, Vermont, 1994 Completed courses in Business Management and Employee Relations
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