Service Representative Customer
Resume:
TIFFANY ROMAN
San Antonio, TX
*******************@*****.***
OBJETIVE
To use my clinical knowledge, critical thinking skills, strong work ethic, and passion for the profession of nursing, to provide the best safe, quality and comprehensive care, compassion, empathy, and integrity to pediatric and adult patients.
WORK EXPERIENCE
Nov. 2018 – June 2019 Laboratoire Gos Espace Bio Forbach, France
Nurse (Full-time)
Assisting physicians in taking blood pressure, measuring heartbeat and recording vitals in physical examinations of adults and children.
Collecting specimens according to established protocol, taking blood samples for biological examination.
Patients registration with meticulous id checking
Patients informations and keep up to date medical records
Interacting and communicating with patients of all ages and ethnic backgrounds giving quality medical care and treatment.
Collaborating with other nursing staff in maintaining a calm and clean environment in caring for patients.
Sept. 2018 – Nov. 2018 Groupe Sos Forbach, France
Bedside Nurse (Full-time)
Providing direct quality care, including monitoring, recording, and evaluating patient.
Interacting and communicating with patient.
Assisting with patient’s personal care: bathing and grooming, dressing, toileting, and exercising.
Assisting patient to help maintain health, safety and independence.
Basic food preparation.
Accompanying patient on shopping trips, medical appointments, and other errands.
Providing emotional and social support to patient.
Sept. 2015 – June 2018 IFSI Forbach – France
Various internship during my nursing program from September 2015 to July 2018 I worked in a total of 7 places to acquire skills from different nursing specialties.
From December 14th 2015 to January 29th 2016: Individual and community care facility, providing home care at patients domicile
From February 29th 2016 to July 01st 2016: Psychiatric care facility.
From November 07th 2016 to January 27th 2017: Traumatic and surgery facility
From April 24th 2017 to June 30th 2017: Geriatric care facility
From September 11th 2017 to November 17th 2017: Long care and palliative Care facility
From February 05th 2018 to April 04th 2018: Ambulatory out patient surgery facility
From April 16th to June 01st 2018: NICU
Sept. 2014 – Aug. 2015 Bosch Freyming-Merlebach, France
Customer Service Representative (Full –time)
Providing quality customer service.
Telecommunicating in French, English and Spanish.
Assisting customers in reservations for the Eiffel Tower and the Opera events in Paris.
Aug. 2012 – Aug. 2015 Suppley Forbach, France
Intérimaire
Temporary worked for different Pharmaceuticals and resale places around France.
EDUCATION
Sept. 2015 – June 2018 Forbach Nursing School Forbach, France
Nursing License
Sept. 2009 – June 2012 Lycée Blaise Pascal Forbach, France
Brevet Professionel Pharmacologie in Pharmacy.
Sept. 2007 – June 2009 Lycée Blaise Pascal Forbach, France
Bachellor’s Degree in Health Science
SKILLS AND ABILITIES
Fluent in French, Spanish and English
Strong clinical skills and knowledge.
CPR Training and experience.
Hospital and hospice care experience.
Administration of medication and injections.
Experience with children and adults.
Phlebotomy experience.
Laboratory experience.
Excellent patient care.
Compassion, patience, flexibility, initiative, and empathy.
Physical strength and stamina.
Professional and friendly attitude.
Excellent time management.
Self-starter, organized, goal oriented and disciplined individual.
Productive and effective work habits without supervision.
Team worker, attention to detail, task oriented and quick learner.
High energy self-motivator.
Multitasking and ability to work under pressure.
Good judgement to make accurate decisions in critical situations.
Ability to interact and keep solid work relations with staff, supervisors and clients.
Flexibility in dynamic and constantly changing work environments.
Computer literate (Windows XP, Microsoft Office (Word, Excel, PowerPoint)).
Strong customer service and interpersonal skills.
Telecommunication experience.
CERTIFICATIONS/LICENSES
Nursing License.
REFERENCES
References could be furnished upon request.
Contact this candidate