Service Representative Customer

ARNESHA BARNES

**** ** ****, *******, ** ***** · 346-***-****

*************@*****.***

EXPERIENCE

NOVEMBER 2013 – AUGUST 2017

CUSTOMER SERVICE REPRESENTATIVE, alorica

My responsibilities were as follows: handling incoming calls for Verizon Wireless, performing trouble shooting steps on smartphones, assisting with customer billing, and accepting payments.

SEPTEMBER 2017 – DECEMBER 2017

CUSTOMER SERVICE REPRESENTATIVE, the results company

My responsibilities were as follows: assisting field representatives with disclosing the necessary information with a potential client, setting up appointments with potential clients, and explaining to the client their coverage options.

FEBRUARY 2018 – DECEMBER 2019

CUSTOMER SERVICE REPRESENTATIVE, GETIX HEALTH

My responsibilities were as follows: scheduling appointments for patients and making sure they knew what was covered on their insurance plan.

FEBRUARY 2019 – February 2021

MAC PLUS ADVISOR, KELLY CONNECT (APPLE)

In this line of work I am currently assisting Apple customer with technical issue with their devices.

APRIL 2021 - CURRENT

SALES ASSOCIATE, PUBLISHING CONCEPTS INC.

I currently make a living by selling directories to various universities and organizations.

EDUCATION

MAY 2019

ASSOCIATES OF APPLIED SCIENCE, virginia college

I accomplished my goal of obtaining my degree for Surgical Technology. I finished the courses with a 3.4 GPA.

JANUARY 2021

COMPUTER SCIENCE, lonestart college

I am currently enrolled in online course for Computer Science in hopes of landing a job in Cyber Security or DevOps.

SKILLS

IT (both Apple and PC)

Medicare Insurance

Professionalism

Great customer skills

Ability to quickly adapt

ACTIVITIES

Due to Covid-19 my daily activities are limited, but I still find joy in teaching myself new things. I am currently practicing coding and exploring how it could be beneficial for me to one day master it.

Contact this candidate