Service Representative Customer

OLUGBENROMOYINOLUWA

No*,Adeseunstreet,Agbowo,Ibadan.

PHONE:081********

E-MAIL:*******************@*****.***

BIO-DATA

DateofBirth:25thJuly,1995. Sex:Female.

Nationality:Nigerian. StateofOrigin:Ondostate.

City:Akure L.G.A:AkureSouth

MaritalStatus:Single Religion:Christianity

CAREERSUMMARY

AprofessionalCustomerserviceandCommunicationPractitioner;Areaofexpertise includepublicspeaking,facetofaceinteraction,customersatisfactionandproject management.Tech-savvyandstrategiccommunicationprofessionalpossessing exceptionalwritingandeditingskills.Versedinarangeofcommunicationsolutions andtechnologies.

EDUCATIONALQUALIFICATION

2013–2017 BachelorofArtsinCommunicationandLanguageArts UniversityofIbadan.

2006–2012 SeniorSecondarySchoolCertificate(WAEC)

St.LouisGirlsGrammarschool,Akure,Ondostate.

2000–2006 PrimarySchoolLeavingCertificate

FaithNurseryandPrimarySchool:Akure,OndoState.

PERSONALQUALIFICATIONS

Possessexcellentverbalandwrittencommunicationskills Abilitytohandlemultipletasks

Timemanagementskills

Quicklearnerandabilitytoworkunderpressure

Possesscustomerrelationshipmanagementandorganizational skills

Abilitytoworkinateamandtargetdriven

Goodmotivator,enthusiasticandopentolearnnewideas

Soundknowledgeofrecognizingandanalyzinginformation problems

OlugbenroMoyinoluwa

PROFICIENCY

Competentcommunicationskillstobetterworkwithcustomersandrespondto theirindividualneedsandconcerns.

Provenaptitudefordealingwithcustomercomplaint

Aclearandconfidenttelephonemanner.

ExtensiveknowledgeofMicrosoftoffice,ExcelandNotes.

Experienceofworkinginabusy,inboundcallcentreenvironment.

Abletoidentifyandactuponpotentialsalesopportunities

Socialmediamarketing

PROFESSIONALEXPERIENCEANDTRAINING

July2018–June2019 Teacher(NYSC)

GovernmentSecondarySchool,Yakasai,Soba,Kaduna.

Lessonplanninganddeliveryinlinewithcurriculum

Classroomandbehaviourmanagementensuringallstudentsaredevelopingthe requiredskils

Marking,reportsandassessments

PresidingINECOfficer;ad-hocstaffinZaria

April2016–December2016 SalesExecutive(Intern)

CeciSupermarket,Akure,OndoState.

OverseethesupermarketTwitterandFacebookaccounts

Marketingavailableproductsandadvertisingdiscountpromotions

Askingcustomersquestionsinordertobuildbetterunderstandingoftheirneeds October2019tilldate AdministrativeOfficer

ToddlyTotsSchool,NewBodija,Ibadan.

Overseestaffwelfare

Preparenewsletters

Overseeschoolincomeandexpenditures

Assistteacherswhentheyareabsent

AttendmeetinginplaceoftheExecutivedirector

Attendtoschoolvisitors

REFERENCES

Availableonrequest

OlugbenroMoyinoluwa

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