CARREER OBJECTIVE

EDUCATION DETAILS

EXPERIENCE

C.THAVASIYAPPAN

ado9yl@r.postjobfree.com

+91-826*******

Odathurai, Bhavani (Tk),

Erode - 638455.

To be a part of a Progressive Firm that offer best opportunities for Career Development and Professional Growth. This will help me in a better way to gain Self-Sufficient Knowledge. Course

Name of the Institute

Board or

University

Year of Passing

Percentage

B.E

(Computer

Science)

University College of

Engineering. Ariyalur

Affiliated to Anna

University of

Technology.

2011-2015

62

HSC

Government Boys Higher

Secondary School

Kavindapadi.

State Board

2009-2011

83

SSLC

S.M.G.H.School

Odathurai.

State Board

2005-2009

88.6

Currently working at Fine Capitals Ltd, Erode as a Senior Financial Consultant since September 2019.

Identify new sales opportunities and handle both inbound and outbound calls to follow up.

Contact potential or existing customers to inform them about a product.

Respond large amounts of emails and outbound calls in a timely manner.

Providing troubleshooting assistance for customer needs, clarify information, research every issue and provide solutions and/or alternatives.

Keep records of all conversations in our call center database in a comprehensible way. DECLARATION

Have 13 months experience as Senior Customer Support Executive in Aegis Customer Service Private Limited for Jio process.

Handling customers globally regarding the issues and queries on the services of Jio, i.e. Network, data, voice, international roaming and the premium Jio applications.

Accepting multiple chats simultaneously, we do resolve the issues and queries for nearly 100 customers daily.

Have one year experience in Customer Service Executive at Teleperformance pvt ltd, Indore for Western Union Money Transfer.

Dealing with money transaction within the country and with different countries.

Helping Customers in the issues and the queries regarding the process on transactions.

Handling Customers through various means like emails and calls (inbound and outbound).

Ability to effectively work in team environment and maintain accuracy in reports. COMPUTER SKILLS

Applications Used : Genisys, Nice, Egain, Meta Trader 4 Terminal.

Type Writing in English.

MS Office, MS Excel, MS Word..etc

Father’s Name : Mr. K.Chinnan

D.O.B : 9

th

Feb 1994

Gender : Male

Language Known : English (Write, Read and Speak)

Tamil (Write, Read and Speak)

Strengths : Quick learner, Active Listener.

I hereby declare that all the information furnished above is true to the best of my knowledge and belief. Yours Sincerely

Date:

Place: (C.Thavasiyappan)

PERSONAL PROFILE

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