Nursing Assistant Customer Service
Resume:
ASHLEY
ROBLES
© Ashleyyyroblessogmailcom
SKILLS
+ Responsible
+ Smartphone operation
+ Relationship building
+ Phone orders
+ Mobile payment technology
+ Cash Register Operation
+ Product Knowledge
+ Health and Safety Standards
+ Customer Complaint Resolution
+ Cash Handling
+ Scheduling
+ Payment Collection
+ Product displays
EDUCATION
San Ysidro High School
San Diego, CA + 06/2020
Eastlake Madical College
‘Chula Vista, CA + 10/2021
Certified Nursing Assistant
PROFESSIONAL SUMMARY
Experienced sales team member successful at managing profable
sunglass hut routes. Highly omanized and proactive in maintaining
accounts, servicing customers and accounting for funds. Service
friented and unafraid to tackle challenging targets,
WORK HISTORY
Luxottica- Sunglass Hut
San Ysidro, CA » 05/2021 - 10/2021
+ Interacted professionally wth customers in person or by phone and
acted with sense of urgency to drive pasitive customer experience
+ Anticipated customers questions and complaints and skilfully
handled concerns.
+ Maintained organized, safe and clean work areas and complied with
‘company safety and security standards
+ Collaborated with customer service teams and management to
resolve order isues or customer complaints
+ Enhanced company's image by complying with uniform and
appearance standards to cantrbute ta atmosphere of teamwork and
professionalism.
+ Processed payments by accepting cash, checks and credit and debit
card payments
+ Stayed in canstant communication with dispatching team to quickly
respond to delivery updates,
+ Followed delivery procedures such as remaining alert and aware of
surroundings, learning delivery area and checking orders for quality
land accuracy to promote food and service quality.
+ Collaborated with team members and contributed ta team efforts by
Supporting other workstations during shit.
+ Supported sles efforts by suggestive selling additional food items
to increase check average when taking ord
+ Veritied orders prior to completing deliveries to avold customer
complaints.
+ Logged hours, mileage and order-elated activities with company's
‘app to maintain detalled records.
Brightstar Care - Certified Nursing Assistant
Chula Vista, CA + 10/2020- 05/2021
+ Assisted with feeding and monitored intake to help pationts achieve
‘nutritional objectives.
+ Evaluated patients to identify and address wounds, behavioral
concerns and medically relevant symptoms.
+ Participated in fun group activities with patients to boost mood,
Improve overall memory and provide light entertainment.
Contact this candidate