ASHLEY

ROBLES

© Ashleyyyroblessogmailcom

& 619-***-****

* *** ******, ** *****

SKILLS

+ Responsible

+ Smartphone operation

+ Relationship building

+ Phone orders

+ Mobile payment technology

+ Cash Register Operation

+ Product Knowledge

+ Health and Safety Standards

+ Customer Complaint Resolution

+ Cash Handling

+ Scheduling

+ Payment Collection

+ Product displays

EDUCATION

San Ysidro High School

San Diego, CA + 06/2020

Eastlake Madical College

‘Chula Vista, CA + 10/2021

Certified Nursing Assistant

PROFESSIONAL SUMMARY

Experienced sales team member successful at managing profable

sunglass hut routes. Highly omanized and proactive in maintaining

accounts, servicing customers and accounting for funds. Service

friented and unafraid to tackle challenging targets,

WORK HISTORY

Luxottica- Sunglass Hut

San Ysidro, CA » 05/2021 - 10/2021

+ Interacted professionally wth customers in person or by phone and

acted with sense of urgency to drive pasitive customer experience

+ Anticipated customers questions and complaints and skilfully

handled concerns.

+ Maintained organized, safe and clean work areas and complied with

‘company safety and security standards

+ Collaborated with customer service teams and management to

resolve order isues or customer complaints

+ Enhanced company's image by complying with uniform and

appearance standards to cantrbute ta atmosphere of teamwork and

professionalism.

+ Processed payments by accepting cash, checks and credit and debit

card payments

+ Stayed in canstant communication with dispatching team to quickly

respond to delivery updates,

+ Followed delivery procedures such as remaining alert and aware of

surroundings, learning delivery area and checking orders for quality

land accuracy to promote food and service quality.

+ Collaborated with team members and contributed ta team efforts by

Supporting other workstations during shit.

+ Supported sles efforts by suggestive selling additional food items

to increase check average when taking ord

+ Veritied orders prior to completing deliveries to avold customer

complaints.

+ Logged hours, mileage and order-elated activities with company's

‘app to maintain detalled records.

Brightstar Care - Certified Nursing Assistant

Chula Vista, CA + 10/2020- 05/2021

+ Assisted with feeding and monitored intake to help pationts achieve

‘nutritional objectives.

+ Evaluated patients to identify and address wounds, behavioral

concerns and medically relevant symptoms.

+ Participated in fun group activities with patients to boost mood,

Improve overall memory and provide light entertainment.

Contact this candidate