Quality Controller Processing Clerk
Resume:
Marie Carine Isabelle Lisette Fine
Customer Service Professional
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking
abilities. Committed to maintaining professional relationships to increase profitability and drive business
results.
have efficient work experience in warehouses and factories, skilled in inventory control and warehouse
safely. Extensive knowledge of shipping and receiving procedures with extensive knowledge of orders
Study Advisor
Skill & You, Sainte Croix, Mauritius
* Conducted academic advisement services for
students on reoccurring basis to maintain
educational progression.
* Facilitated academic and cognitive assessments
to provide resource referrals according to
individualized needs
* Coordinated follow up and student outreach to
monitor academic progress for at-risk students
* Consulted with candidates on primary research,
data collection, bibliographies and model writing
assistance.
« Received and reviewed transcripts o determine
eligibility for admission to college or specific
programs.
Health Insurance Advisor
Azimut Sas, Sainte Croix, Mauritius
* Verified insurance coverage by telephone and
online to guarantee proper reimbursement of
benefits and estimate patients’ financial
responsibilities.
* Scanned, received and sent faxes to insurance
claims, co-pay assistance information and
patient documentation.
* Performed needs analysis to obtain information
required to make appropriate health insurance
product recommendations
* Displayed consistent, positive attitude towards
customers, peers and other personnel, even
during high-stress situations.
* Establish action plans and communicate decisions
verbally and in writing while preserving the
confidentiality and protection of personal
information
Customer Service Agent
Ocean Call LTD Bpo, Sainte Croix, Mauritius
* Entered customer interaction details in sales
system to track requests, document problems
and record solutions offered.
* Provided primary customer support to internal
and extemal customers.
* Facilitated communications through
management of inbound and outbound
customer calls.
* Contributed to company achieving and holding
industry-leading customer service ratings.
* Applied strong communication and negotiation
skills regarding refunds and merchandise
exchanges.
* Educated customers on company systems, form
completion and access to services.
* Helped large volume of customers every day with
positive attitude and focus on customer
satisfaction.
* Maintained accurate and current customer
account data with manual forms processing and
digital information updates.
Data Entry and Processing Clerk
Satim Ltd, Sainte Croix, Mauritius
* Filed electronic and hard copy documents to
maintain organized records.
* Offered data-driven recommendations aligned
with overall company strategies and prioritized
process improvement initiatives.
* Manage information in computerized databases,
spreadsheets or other models
* Check if data is correct and complete.
* Identify, label and organize storage devices.
Quality Controller
Saint Malo Garment Factory, Sainte Croix, Mauritius
* Provided observations, took measurements and
performed tests at various stages according to
quality control plan
* Inspected set sample of products for defects and
compliance with design standards.
* Rejected materials, components and finished
products, and documented reasons.
* reviewed the quality of all factors involved in
production, make sure that all the process of
after production is respected fill the packaging,
Packing Operator
Prosimex Ltd, Sainte Croix, Mauritius
* Sealed, packed, labeled and affixed postage on
packages to prepare materials for shipping,
utilizing postage meters and sealing tools.
* Contacted carrier representatives to make
arrangements and issue instructions for shipping
of orders.
* Initiated proof of delivery documents to trace lost
shipments.
* Reviewed outbound merchandise for errors or
complications to protect employer reputation
and boost customer satisfaction ratings
* Resolved problems of missing merchandise,
delivery cancellations, and incomplete deliveries.
quality control.
Contact Work History
Address 2019-11 -
Sainte Croix, Mauritius, 12450 Current
Phone
***********@*****.***
Skills
Strategic e
decision- Excellent
making
Documentatio e
nand Excellent
reporting
2012-04 -
Outstanding e Soi exbe
communicati Excellent
‘on skills
Microsoft e
Office Suite Excellent
proficiency
Warehousing e
functions Excellent
Creative e
problem Excellent
solving
CRM e
Excellent
Shioping e
procedures Excellent
understanding
2011-01 -
Order 2012-03,
fulfillment Excellent
Administrative eo
support Excellent
Languages
English e
Excellent
French e
Excellent
2008-02 -
2010-09
2007-10 -
2008-02
2006-10 -
2007-02
Education
High School Diploma
Medco Cassis Secondary School - Sainte Croix,
Mauritius
Contact this candidate