Engineer 3G
Resume:
Mohamed Yousef Osman Ali Himut »
Electronics and communication engineer.
Contact Information »
Saudi Arabia
P.O.Box 972 Dammam 31421
Eastern Province
E-Mail:
***********@*****.***
*****-******@*******.***
Mobile Phone:
Resume Summary 8 Years of Experience in NSN STC GSM sys.
-Well experienced in NSN 3G Equipments for Node-B Supreme and Flexi BTS
- Installation & Integration, Commissioning and Software upgrade for 3G Nokia Equipment.
-Maintenance and Troubleshooting & QA/QC for 3G Nokia BTS.
-Trouble shooting for Nokia 3G Supreme BTS
-Trouble shooting for Nokia 3G & 2G Flexi BTS
-Good analytic and planning skills
-Working in STC since 2 years as a O&M engineer for Node-B 3G in Madina
-Well experienced in NSN LTE Equipments, improve high KPI’s, SAL & performance.
- Installation & Integration, Commissioning and Software upgrade for LTE NSN Equipments.
-More than two years as Surveillance 3G & 2G Nokia NOC engineer & team leader & trainers for NSN NOC GSM network BSS engineer (3G RNC & 2G BSC) at STC GNNCC (GSM national network control center).
-Coordination with NOC and Field Engineers, Responsible for closing and resolving Trouble tickets, Technical Support to Field Engineers, Escalation of Field level issues to client.
-Coordinating with various teams like NOC, Core teams.
-Troubleshooting on TTs based on problems and provides appropriate rectification. Troubleshooting and rectification of sites and BSC based on problems.
-Expert in Commands of NSN OSS net act .Provide resources to the various team based on criticality of the problem.
-Loop testing checking transmission with field Engineers.
-Preparation of Daily Outage reports.
-Making Roaster of Teams for Alarm rectification.
-Make sure smooth operation of Access and core network.
-Solving all Technical queries related to Access and core network.
-Extracting and analyzing various reports.
-CGI and neighbor cells definition.
-Alarms monitoring. Configuring new BTS.
-Extracting Daily Business Object Report and defined reason of outages.
-Good experienced in NSN flexi packet radio MW link
-Good experienced in NSN flexi hybrid 42m radio MW link
-Good experienced in NSN LTE 4G integration, commissioning Maintenance & troubleshooting.
-Working in NMS (Network Management System) Integration Team, creating NSN (Nokia & Siemens) 2G sites, CGI and neighbor cells definition, announcing new sites by the loop test for all sites, Troubleshooting & coordinating with implementation team at the field.
-E1 Verifications to (Rebalance\Re-homing) 2G sites from BSC to BSC by NSN tools.
-(Rebalance\Re-homing) 2G sites from BSC to BSC by NSN tools.
-Modernization Sites (recreate sites for new type of NSN BTS Flexi multi Radio).
-Sites healthy Check & improve the high performance (KPI)(QC)
-Expansion Sites TRX's capacity
Personal Information
Birthdates:
05 Oct 1974, in Dammam, Saudi Arabia
Gender:
Male
Marital Status:
Single
Nationality:
Sudanese
Resident:
Saudi Arabia – Dammam, Transferable Iqama
Languages
Language
Level
Years practiced
Last used
Arabic
English
Fluent
Very good
Since birth
More than 15 years
One day or less
Education
ARAB ACADEMY FOR SCIENCE & TECHNOLOGY AND MARITIME TRANSPORT
February 2002
Alexandria, Egypt
Degree:
Bachelors – electronics & communication engineering
MCSE :- MCP (MCSE)
Experiences
-Worked for NSN out source engineer at STC Riyadh in NMS (Network Management System) creating NSN (Nokia & Siemens) 2G sites, CGI and neighbor cells definition, announcing new sites by loop test for all the sites, Troubleshooting & coordinating with implementation team at the field, E1 Verifications to (Rebalance\Re-homing) 2G sites from BSC to BSC by NSN tools Modernization Sites (recreate sites for new type of NSN BTS Flexi multi Radio)., (Rebalance\Re-homing) 2G sites from BSC to BSC by NSN tools, Sites healthy Check (KPI)(QC), Expansion Sites TRX's capacity
April 2011 – January 2014
Training during one month from March 2011 to April 2011.
-Worked for NSN out source at STC Riyadh in GSM national network control center as NSN 3G & 2G (RNC & BSC) FO NOC surveillance engineer troubleshooting & monitoring NSN 3G & 2G GSM network & follow up with field engineers for all the regions & help them to troubleshoot all type of faults, Interfacing and providing assistance to other areas within the Teams by the Remedy & phone call, Ensuring all performance faults and degradations are captured in the trouble ticketing systems, providing regular and accurate updates, Ensuring all performance faults are managed through to resolution or escalating where required & follow up through faults daily reports 24/7. April 2009- March 2011
Training during one month from March 2009 to April 2009
-Worked for NSN at STC Madinah as O&M Node-B (3G) engineer, maintenances troubleshoot for all NSN 3G sites in Madina area, PAT inspector for all new STC 3G sites in Madina area improve the high performance (QC) & (KPI) . From March 2007 – March 2009
-Working with Saudi Intel Tec as BTS engineer including installation, integration and troubleshooting for NOKIA Node-B (3G) BTS supreme & flexi & 2G metro sites & flexi & transmission flexi packet & flexi hybrid 42 radio MW link, mobile system GSM more than two years experience. From June 2006 – March 2007.
-Worked with SECORP as Asst. manger, support services, Support and coordination with all departments in the company and follow-up tasks, and follow up on the completion of tasks From 2005 - 2006
-Worked in privet Contractor Company with Orbit in via sat department, installation & integration & configuration & commissioning internet sat light equipment . . . . from 2004 - 2005
-Worked with JATCO in marketing team work, marketing courses (MSCE, CISCO, UNIX Oracle …) through exhibitions and events and follow-up student’s needs and demands of their questions and the students enrolled in the Institute and the work on the implementation of which could be. From 2003 - 2004
-Worked with Sahara ISP as technical support engineer from 2002 – 2003
Achievements
1.Implementation of a large number of NSN GSM third-generation Node-b (3G) STC sites in the city of Makkah in record time.
2.Implementation of a large number of NSN GSM third-generation Node-b (3G) STC sites in the city of Taif in record time.
3.Implementation of a large number of second-generation 2G metro sites for STC Hajj 2006
4.Maintenance and operation of third generation Node-B (3G) STC sites of the city of Medina.
5.Monitor the STC sites of third-generation and second in all of the Kingdom of Saudi Arabia and maintenance, NSN 3G & 2G (RNC & BSC) FO NOC surveillance engineer troubleshooting & monitoring NSN 3G & 2G GSM network & follow up with field engineers for all the regions & help them to troubleshoot all type of faults, Interfacing and providing assistance to other areas within the Teams, Ensuring all performance faults and degradations are captured in the trouble ticketing systems, providing regular and accurate updates, Ensuring all performance faults are managed through to resolution or escalating where required.
6.Implementation of a large number of fourth-generation LTE (4G) sites for STC in the city of Jeddah, commissioning & installation, integration and troubleshooting.
7.Lead squad of team the implementation of the expansion in a large number of sites for the second generation NSN flexi 2G BTS integration, configuration & commissioning all the BTS’s for project Zain for the Hajj 2011.
8.NMS (Network Management System) creating large number of NSN (Nokia & Siemens) 2G sites, CGI and neighbor cells definition, announcing new sites by loop test for all the sites, Troubleshooting & coordinating with implementation team at the field, & Re-Home large number of site between different BSC’s.
Job description NSN NOC FO 2G & 3G & LTE
Monitor network alarm and create a Trouble Ticket if needed after initial checks are done.
Log the exact time of alarm, as it appeared in OSS.
Sent SMS to management team if the case is considered as critical
Notify the customer through mails for outage issues as per management directions.
Escalate critical/pending cases to shift leader to take the appropriate action. Shift leader then will immediately contact all relevant BO/ELS/Customer team leaders if needed in order to convene the appropriate resource.
Coordinate between different groups involved, for example between BO and DNOC, TNOC, etc and follow up with them until the TT back to us.
In case of a customer complain is received FO engineer should gather all information regarding the specific problem, and any additional information that may be needed to resolve the issue such as additional contact information or recent changes that may ultimately affect the outcome of the solution.
Follow up MDT activities, insure that correct nodes are affected, in case of an MDT exceeded its approved window time, and outage should be opened for this case.
Prepare shift handover that includes all updated information with all activities that have taken place.
Objective
To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements.
To be involved in work where I can utilize skill and creatively involved with system that effectively contributes to the growth of organization
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