Customer Service Highlander
Resume:
Jessica Stacey
Fairfax, VA *****
***********@*****.***
Work Experience
Wireless Sales Associate
OSL Retail Services Inc - Culpeper, VA
March 2021 to June 2021
I interacted with customers helping them get what they were looking for while selling the cellular devices we display. I checked phones in and out all while maintaining a clean environment. Assistant Teacher
Kiddie Academy - South Riding, VA
February 2021 to April 2021
I played the role of a floater, switching classrooms completing the tasks that the main instructors could not complete or get too in time.
Store Associate
Big Lots - Culpeper, VA
February 2021 to April 2021
I worked part time as a cashiers, greeting customers and cleaning the front end of the store. Cabinet Builder
Merillat Industries - Culpeper, VA
December 2020 to February 2021
I assembled cabinets in a factory like setting.
Shift Leader
Tom Kings - Manassas, VA
November 2020 to February 2021
I made sure the crew members and myself completed the daily tasks needed to keep the restaurants customers satisfied.
Waitress/Server
Brandywine Living - Alexandria, VA
August 2020 to September 2020
I prepared food for the residents, following their diets. I cleaned the workspace and I interacted with the residents during free times.
Server and Hostess
Glory Days Grill - Alexandria, VA
June 2020 to August 2020
I made sure that my customers received the best service I could provide, I was a team player who helped out my coworkers when they needed it or asked for it, I would clean my tables and other coworkers tables if I saw they were not tidy, I would prepare food when the expo line would be busy, and I would make sure I gave top notch service to my customers.
Front Desk Clerk
Highlander Motor Inn - Arlington, VA
December 2018 to March 2020
Housekeeping, Laundry, Training for night auditor and making sure the guests were satisfied and were given anything they needed.
Crew Member/Cashier/Customer Service
McDonald's - Culpeper, VA
December 2018 to February 2019
I worked in the back cleaning, restocking and bringing in deliveries, I worked in the front at the cashier, bagging food, taking orders, cleaning, and helping meet the customers needs, and I would take and prepare mobile orders.
Crew Member/Cashier/Customer Service/Cook
Subway - Culpeper, VA
January 2018 to February 2019
I was a sandwich artist, greeted the customers, prepared food, worked the registers, took care of mobile orders, and cleaned the restaurant.
Education
Some college in Criminal Justice
Piedmont Virginia Community College - Charlottesville, VA January 2020 to Present
High school diploma
Skills
• Customer Service
• Crew Member
• Food Service
• Patience
• Teamwork
• Leadership
• Communication
• Adaptability
• Flexibility
• Creativity
• Interpersonal Skills
• Positive Attitude
• Kind
• Compassionate
• Food Production
• Food Preparation
• Kitchen Experience
• English
• Welding
• Cleaning Experience
• Food Safety
• Cooking
• Cashiering
• Serving Experience
• Restaurant Experience
• Busser
• Microsoft Word
• Host/Hostess
• Meal Preparation
• Kitchen Management Experience
• Laundry
• Culinary Experience
• Security
• Retail Sales
• Restaurant Management
Certifications and Licenses
OSHA General Industry Safety and Health
Welding OSHA
CPR/First Aid
Food Handler Certification
Assessments
English Communication Skills: Typing — Highly Proficient March 2020
Transcribing text using a standard keyboard
Full results: Highly Proficient
Retail Customer Service — Highly Proficient
March 2020
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Customer Service Fit — Proficient
April 2020
Measures the traits that are important for success for customer service roles. Full results: Proficient
Building Relationships for Childcare Providers — Highly Proficient August 2020
Building positive and productive relationships with families of children ages 0–3 Full results: Highly Proficient
Customer Service — Familiar
June 2020
Identifying and resolving common customer issues
Full results: Familiar
Cooking Skills: Basic Food Preparation — Proficient September 2020
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Front Desk Agent (Hotel) — Proficient
September 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Building relationships for childcare providers — Highly Proficient August 2020
Building positive and productive relationships with families of children ages 0–3 Full results: Highly Proficient
Customer focus & orientation — Proficient
December 2020
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Highly Proficient
November 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
I am currently looking for not only full time but long term employment. I am looking to even transfer colleges to have everything set in one. I live 5 minutes around the corner so transportation will not be an issue.
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