robert pizzolongo
Cape Coral, FL
#readytowork
Work Experience
ITG
Dispatch - Fort Myers, FL
May 2020 to July 2021
Dispatch all technicians to jobs and heavy phone, computer work. Maintain post calls to customers to ensure all customers needs were satisfied.
Dispatcher
rwl communications - Fort Myers, FL
June 2011 to May 2020
Responsibilities
Work Experience
06/2011 - Present
RWL Communications, Fort Myers, Florida
Dispatcher
Dispatched a team of twenty technicians to insure installations were carried out on time; Heavy computer work; Handling customer issues
Accomplishments
Work Experience
06/2011 - Present
RWL Communications, Fort Myers, Florida
Dispatcher
Dispatched a team of twenty technicians to insure installations were carried out on time; Heavy computer work; Handling customer issues
Skills Used
Work Experience
06/2011 - Present
RWL Communications, Fort Myers, Florida
Dispatcher
Dispatched a team of twenty technicians to insure installations were carried out on time; Heavy computer work; Handling customer issues
Dispatcher
comcast cable company - Fort Myers, FL
July 2006 to June 2011
Responsibilities
07/2006 - 06/2011
Comcast Cable, Fort Myers, Florida
Dispatcher
Managed a team of twenty technicians to insure installations and service calls were done on time; Handling customer complaints; Heavy computer work; Closing dispatch logs and managing all company documents
Accomplishments
07/2006 - 06/2011
Comcast Cable, Fort Myers, Florida
Dispatcher
Managed a team of twenty technicians to insure installations and service calls were done on time; Handling customer complaints; Heavy computer work; Closing dispatch logs and managing all company documents
Skills Used
07/2006 - 06/2011
Comcast Cable, Fort Myers, Florida
Dispatcher
Managed a team of twenty technicians to insure installations and service calls were done on time; Handling customer complaints; Heavy computer work; Closing dispatch logs and managing all company documents
Dispatcher
time warner cable company - Cape Coral, FL
May 1994 to July 2006
Responsibilities
05/1994 - 07/2006
Time Warner Cable, Cape Coral, Florida
Dispatcher
Managed a team of ten technicians to insure installations and service calls were done on time; Handling all logs to insure information was filed correctly. Accomplishments
05/1994 - 07/2006
Time Warner Cable, Cape Coral, Florida
Dispatcher
Managed a team of ten technicians to insure installations and service calls were done on time; Handling all logs to insure information was filed correctly. Skills Used
05/1994 - 07/2006
Time Warner Cable, Cape Coral, Florida
Dispatcher
Managed a team of ten technicians to insure installations and service calls were done on time; Handling all logs to insure information was filed correctly. Education
none in business
edision - Fort Myers, FL
1994 to 1995
Skills
• Microsoft office (10+ years)
• Dispatch
• Customer Service
• Logistics
• Twic
• Call Center
• Dispatching
• Team Management
Certifications and Licenses
Dispatcher
May 1994 to Present
Driver's License