Resources Manager Branch

LATITIA WATSON

Midland, GA ***** 843-***-**** ********@*****.***

PROFESSIONAL SUMMARY

Human Resources Manager and Military Veteran with over 20 years of proven experience in workforce management, leadership, program management, human resource management, administrative support, and organizational development. Experienced professional with demonstrated strengths in establishing productive teams, building relationships, and resolving critical human resource issues. Offering an array of skills in workforce planning and employment, staffing, budget coordination, retirement and disability claims, job performance assessment, office management, and creating efficient administrative processes. Strong written and oral communicator, problem-solver, and critical thinker. Results-oriented professional with the innate ability to successfully multi-task in a dynamic, fast-paced environment while meeting established deadlines. Managed company assets, property, and supplies of over $100K while meeting organizational objectives.

Human Resource Operations

Quality Assurance

Program Management

Administrative Support

Personnel Management

Compliance Scheduling

Log Record Keeping

Disability Claims

Retirement Benefits

PROFESSIONAL EXPERIENCE

United States Army Various Locations 1998 – Present

Human Resource Manager (2015 – Present)

Directed the Retirement and Separations Division of the company while ensuring the timely management of disability cases; Supervised 1 team lead and 2 contract employees in the processing of over 30K disability cases annually

Administered workforce conferences and training sessions to advise staff of policy updates, opportunities for promotion, and benefits

Developed and implemented strategic plans and metrics to manage and reduce staffing shortfalls, talent management, and retention, and administer effective and timely disciplinary actions as needed

Generated independent and neutral written summaries and recommended decisions to grant or deny requests for removal, transfer, and acceptance into the program

Branch Manager (2014 – 2015)

Served as the Temporary Disability Retirement List (TDRL) Branch Manager for the United States Army Physical Disability Agency (USAPDA) responsible for 17,000 personnel scheduled to transition out of the military upon determination of their disability rating

Supervised an organization consisting of 5 teams and 36 employees in the execution of all TDRL Program Operations including intake, maintenance of personnel records, and conducting quality assurance checks

Reviewed claims to ensure Personally Identifiable Information was kept confidential and that reports followed HIPAA guidelines and requirements

Tracked and processed requests for retirements, transfers, turnover, and student enrollments; Operated and monitored personnel data systems to verify staffing levels

Human Resources Specialist (2012 – 2014)

Supported a human resources department consisting of 15 staff members while providing operational and administrative support to more than 1,600 employees and contractors

Supervised and trained 10 personnel on HR regulations, laws, policies, company procedures, and disciplinary actions

Monitored the processing and tracking of personnel actions, including leave, pay, onboarding, and out-processing

LATITIA WATSON, PG. 2

Branch Manager (cont.)

Assessed, updated, and maintained centralized employee files, department files and records, and employee personnel files in accordance with department procedures and federal regulations

Executive Administrative Assistant (2010 – 2012)

Oversaw the daily clerical operations of the Chief Operating Officer’s office while coordinating travel arrangements and VIP staff meetings in accordance with executive leadership expectations

Performed clerical duties including phone management, scheduling and availability coordination, answering email correspondence, data entry, filing, faxing and purchasing office equipment where necessary

Executed the record-keeping and processing of personnel awards, performance evaluations, promotions, and separation papers of over 300 personnel

Created domestic and international travel itineraries, managed military airlift, flights, hotels, and transportation reservations; Evaluated and approved all personnel travel and vouchers using the Defense Travel System

MILITARY EDUCATION CERTIFICATIONS

Lean Six Sigma Green Belt 2017

Sexual Harassment Assault Response and Prevention Certification 2019

Advanced Leaders Course Senior Leaders Course Basic Leaders Course

Hazardous Material Safety Course Risk Management Course Equal Opportunity Leaders Course

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