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Front Desk Customer Service

Location:
Tazewell, VA
Posted:
November 07, 2021

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Resume:

Amanda Sullivan

North Tazewell, VA *****

ado965@r.postjobfree.com

+1-276-***-****

Authorized to work in the US for any employer

Work Experience

Farm Helper

Ferdin Family Farm - Rosedale, VA

March 2021 to Present

• Work with cattle and horses.

• Clean barns, office and equipment.

• Keep inventory of feed, hay,medicine and supplies.

• Work long shifts alone or with others depending on the type of work that day.

• Work cattle thru head chute.

Cashier/Stocker/Customer Service

12 Enterprise (PM Quick Mart/Raven Mart) - Pounding Mill, VA January 2017 to August 2019

• Operate computers, credit card and EBT machines, gas and diesel pumps,

• Open and close money till, handle deposit bags coupons, charges, charge accounts (charges, payments and paying off account), pay vendors and distributors.

• Handle deliveries (Receive, put up/restock)

• Keep store, bathroom, parking lot and deli

• Keep up with inventory and stock

• Constant schedule changes, work and close store alone

• A variety of customers, always be friendly and professional Cashier/Crew Member

McDonald's - Pounding Mill, VA

September 2015 to March 2017

• Cleaning

• Stocking

• Inventory

• Customer service

• Assigned certain job for the day

• Open money till

• Take orders properly and correct

• Handle large groups of customers at one time

Education

High school diploma

May 2002

Skills

• Cash Handling (10+ years)

• Cashiering (10+ years)

• Cleaning Experience (10+ years)

• Food Preparation (2 years)

• Food Service (10+ years)

• Packaging (2 years)

• Animal Care (10+ years)

• Farming (5 years)

• Inside Sales

• Customer service (6 years)

• Kennel Experience (Less than 1 year)

• Equine Experience

• Pet Care (10+ years)

• Laundry

• Caregiving (5 years)

• Care plans

• Windows

• Data collection

• Agriculture

• Maintenance

• Mechanical knowledge

• Hand tools

• Dietary department experience

• Dietary department experience

• Resident's rights

• Typing

• Hotel experience

• Negotiation

• Serving

• Front desk

• Planograms

Languages

• English - Expert

Certifications and Licenses

Adult First Aid/CPR/AED

September 2021 to September 2023

American Red Cross Training

Adult First Aid-- CPR-- AED

Completed : 9-25-2021

Validity Period : 2 years

Certificate ID : 00OP4B0

Assessments

Construction safety — Familiar

June 2021

Using safe practices while on a construction site

Full results: Familiar

Case management & social work — Familiar

June 2021

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Familiar

Inside sales — Proficient

June 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Retail customer service — Familiar

June 2021

Comprehending and responding to retail customer needs Full results: Familiar

Home health aide skills — Proficient

June 2021

Providing care to patients in a home setting

Full results: Proficient

Patient-focused care — Familiar

July 2021

Responding to patient concerns with sensitivity

Full results: Familiar

Basic attention to detail — Familiar

June 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Customer service — Proficient

June 2021

Identifying and resolving common customer issues

Full results: Proficient

Retail customer service — Familiar

June 2021

Comprehending and responding to retail customer needs Full results: Familiar

Work style: Reliability — Highly Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

General manager (hospitality) — Proficient

October 2021

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Restaurant manager — Proficient

October 2021

Managing restaurant staff and meeting customer expectations Full results: Proficient

Verbal communication — Familiar

October 2021

Speaking clearly, correctly, and concisely

Full results: Familiar

Front desk agent (hotel) — Familiar

October 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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