Customer Consultant Showroom Manager

CHETAN KARNAM

***************@*****.*** 973-***-**** M J NAGAR 7th CROSS HOSPET 583201

PROFESSIONAL SUMMARY - Seeking a position to utilize my skills and abilities in any telecom or Administration section through, by use my knowledge that offers professional growth while being resourceful, innovative and flexible.

SKILLS

Implement a sales strategy to drive the sales process within a specific region

Meet and exceed revenue goals and targets

Forecast sales revenue targets for each market

Work with Gannett affiliates to launch the digital products in new cities

Develop key account relationships in your region

Conduct sales training and share best practices across the team

Stay abreast of industry news, competition and consumer trends

Foster teamwork that drives motivation and retention

Responsible for hiring, and other employee related issues

WORK HISTORY

Show Room Manager Xiaomi Mi Store Xiaomi mobiles India Pvt Ltd. 05/2018 - 12/2020 Hospet,(Under distributor) Karnataka

Provided prompt, courteous services to every individual entering showroom.

Worked as showroom manager to determine key details for showroom, including lights fixtures, flooring and accessories.

Propelled market share to surge ahead to competitors and earn top #5 ranking in a year in Karnataka state.

Successfully grow new products lines to increase annual profits by 78%.

Educated staff on strategies for handling difficult customers and challenging situations.

Lead and development management team up to 12 members (3 Stores)

Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

SENIOR CUSTOMER CONSULTANT LAVA MOBILES INTERNATION PVT LTD KOPPAL- HOSPET,KARNATAKA.

04/2017 – 03/2018

Maintained up-to-date knowledge of product and service changes.

Promote available products and services to customers during service, account management and order calls.

Development highly empathetic client relationship and earned reputation for exceeding service standard goals.

Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve items issues.

CUSTOMER SALES CONSULTANT QUESS CORP PVT LTD (SAMSUNG MOBILES INDIA PVT LTD) HOSPET, KARNATAKA. 01/2016 – 03/2017

Led customers through smooth sales process, including collecting payments and all required information.

Asked probing and pertinent questions to understand customer’s needs and match individuals to products offerings.

Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.

Delivered scripted sales talks to customers reached via manual and automatic dialing systems.

Cultivated inbound sales inquiries to successfully convert leads to sales appointments.

Displayed excellent sales skills and understanding of such skills.

TEAM COORDINATOR SACHI TECHNOLOGIES PVT LTD BANGALORE BELLARY AND KOPPAL CITIES.

05/2013 – 08/2014

Addressed customers service overflow to reduce complaints.

Maintained central calendars, including shift scheduling and keeping track of important deadlines.

Worked with proprietary software to reduce work load issues and increase productivity.

Created staff schedules, approved requested time off, and updated attendance reports.

Supervised up-to 15 members of co-workers.

Managed team workload to reach production targets.

QUALITY ANALYST SOFTAGE INFORMATION TECHNLOGIES BANGALORE HOSPET,KARNATAKA

02-2012 – 03/2013

Developed and maintained quality assurance procedure of inbound calls.

Conducted calls data review and followed standard practices fake calls handling and find solutions.

Projects terms, vendors and third parties on call verifications and documentations flow, handover at end of the day or weekend complete details of handover to team manager.

EDUCATION

Graduation Completed in Rani Channamma University Belagaavi and collage name is KVS Arts collage Katkol,Belagaavi Dist.

Extra Activities

Daily will play cricket morning 2 hours

Web browsing places hang out with friends or family

Hangout with friends overnight for cup of Tea.

I am an instagram subscriber sometimes I’ll dub lip movements for voiceover music or Dialogues for fun.

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