Katherine Arsenault
* ****** ******* **********, ** 01702
Mobile: 508-***-****
**************@*****.***
Retail Management
Experienced and results producing management professional with expertise in innovative visual merchandising and strong coaching abilities to develop a sales driven team by implementing customer focused programs to build rapport along with referral business.
Management and Sales Strengths:
Exceptional Customer Service
Sales Training and Team Building
Recruiting and Staffing
Operations and Inventory Management
Visual Merchandising
WORK EXPERIENCE
Finish Line September 2015-Present
Store Manager
Exceeded annual sales by $265,000 for 18% in first year as store manager
Planned and implemented creative and collection based displays to meet the companies visual merchandising standards
Achieved an improvement shrink % of -0.26% in a 6 month time frame from a previous shrink % of -0.49%
Applied Finish Line/JD sales cultures and standards to a customer focused staff and store presentation at all times.
Foot Locker Inc. November 2010-August 2013
Sales Lead/ Key Holder
Responsible for managing sales associates
Providing excellent customer service
Insuring we meet our financial targets for the day/week
Maintaining inventory
Opening and closing the store and handling daily reports and shipments EDUCATION
Mass Bay Community College, Framingham, Massachusetts September 2011-May 2012
Framingham High School, Framingham, Massachusetts
September 2007- June 2011
Technical Skills
Computers and Technology Course, Mass Bay Community College
Experience with Microsoft Word, PowerPoint, and Excel
Experience with Windows, Mac, and OSX
VOLUNTEER EXPERIENCE
Walsh Middle School 5K, Framingham
Participated in event three years in a row for the Mazie Foundation ForeKicks
Clinic Instructor
Coaching 1 hour classes once a week to young children
Helping improve cognitive skills
Teaching basic soccer skills
Providing a fun learning environment