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Phlebotomy Technician Customer Service

Location:
Sunbury, OH
Posted:
November 03, 2021

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Resume:

Aimee Leist

!,unbury, OH *****

+l 740-***-**-**

,&.uthonzea ! o work in the US for any employer

Work Experience

Bartender/Server{Tralner

The Food Trutlr DepoU - Delaware. OH

july 2019 to August ;,02 1

• Worked in a fast paced environment (bar/dining estabtlShment)

• 25 years of customer service experience serving cust.omers and making alcoholic beverages

• Maintained safety of the bar and cuSI omer

, Worked graduation. wedding receptions. birthday parties and concerts (music events)

• Performed opening and closing duties

Customer Service Representative

Rumplre Waste & Recycling - Circlev,lle, OH

September 2013 to January 201 5

• Managed customer accounts

• Greeted customers

• Resolved customer issues

• BOOked appointments for clients

• Handled reservations

• Worked in t he inbound call center

• Collected ano documented orders

• Responded to inquiries and Issues

• Responsible for troubleshooting applications

Education

In coll19i1e now In Medical Assisting

South University _Savannah Online - Savannah, GA

September 2071 to Present

College Degree In Medical Assisting

Independence University - Salt Lake City. UT

November 2020 to July }O} I

Certification In Phlebotomy

Phlebotomy Training Specialists - Columbus, OH

August 2019 to Odober 2019

High school diploma In Oertt Typist 1 & 2 and other- Business classes Lancaster High School - Lancaster. OH

August l ':l91 to lune 1994

Sl<ills

• Typing (10+ years)

• Management (6 years)

• Negotiation (10+ years)

• CRM Software (10+ years)

• Cold Cal!ing (2 years)

• Venipuncture (Less than 1 year)

• Anatomy Knowledge ( 1 year)

• Infection Control Training (1 year)

• Ptlysiology Knowledge (1 year)

• EMR Systems (1 year)

• Vital Signs (1 year)

• Phlebotomy (Less than 1 year)

Awards

Certificate of Service Excellence - Rumpke Waste and Recycling July 2014

• For receiving a compliment from a customer on Excellent Customer Service. l. 07(1/2014 July - September 2014

2. 02/26/2014 January - March 2014

3 . 01/22/2014 January - Ma rch 2014

4. 01/2 7/2014 October - December 2014

Certifications and Licenses

Certified Phlebotomy Technician (CPT)

October 2019 to Octot>er 2021

• Phlebotomy overview, tourniquet tying

• Venipuncture, supplies, procedure

• Test Tubes. Panels & Profiles. and Special Handling, Hands on

• Anatomy & Physiology, Infect.ion Control, Hands on

• Protect.ions and Precautions. GIOSS&y

• Successfully completed the testing and hands on requirements set forth by the board of directors and subject matter experts of the National Association of Phlebotomy Technicians. Record of Achievement for- Infection Prevention & Control (IPC) August 2021 to Present

•tt-.tfth l mN·~,u~ l'H)IJ1 4lll. !Wiped It) lt'dm h W lo Ck'l.e<t . lf"\oC)l.ifid .,11;1 _..rN;; twm • •, e'l-g,tth' f I n lth thteat this l'K'lps 10 kflQW how to beln<J iiblf' lo 111fo,m tJl4l putlli< t it.1, m.11(,f'II 0-.tM/Jf',t Bute Uf9 Support (ISLS), (CPR And AEO) Program

~- )01'1 to ) I

Soccf!'SSfully completed the cognitive and <,;1,.ill'i evaluatiOO'.; in .tGCOIC1.lfKe w,tt, thF.,. urr\OJI""" o! t:tw-

.vn.rte.tn >-1.!'drt Assooation.

Cer:tiflc:.itte of Completion

'>E'p(f>ff.bt.>f JO}O to Plf:!>ent

Succ essfully completed Opioid f ducat,on for Noo-Cllnical Start anCI Lay Responaers by ttw; Ame<-•c• fieart AsSO< 1at,on

Certtflute

S,,,premt>er / 0 20 !O Sf'ptf ~, JO]O

Soccestulty compteted lhe American ~art Ass,xial,on and t he Amt'f'k a n lllf'dtca1 Assooat,oo s

rw;J Accur.Ky: HP M@asurf'ment

Blooclborne Patttovens Certificate

.¥YJdf / I ro P,, . r

'.,u(c~ part,nl)<ltf'd In the Hf'artwv 8looc:lbOfTM! Patt\OQfflS COU1'54' tly ttie 1'menca" H...n A.SY.Xiat IOf1

!~!

O,. 1 ;~ iucu I ' Dr Po . 1

Rich Workman - Genera.I Manager

CXt<>be, 13. 2020

To Whom It May Concern,

I am writin9 this rewmmendation on behalf of Aimee Leist I wish to expre,s rny gratitude for her many 1ttributes that arr; employer would find d11~irable,n

.. n ~mployee. Those include:

<;trong work ethir.

A<.c.ountability

F\or1.0naule

R .. tiable

Loyal

'(ou should ttrongly <.onside, having hot on your 1.eam Shr,,, a rlol,9htf1,I perwn .r,nd a plea~u,e H, wnr~ with .

~

P,r;were! r.h Worli,~- yo,v r\,.,

·,11 l'•1HJ·r· 8\n,:I fJ;-l :1w1,r•·. <>I I •l'.I IJ l~> /40 ') /' I '.liltlll



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