Supervisor Security Guard

Adan Frias

**** ******** *** *** # ** New York NY 347-***-**** ************@*****.***

SUMMARY

Dedicated bilingual security professional with over 8 years of experience managing security in the shelter and retail facilities. A personable leader who comfortably interacts with people from diverse cultures and backgrounds. Resourceful and creative problem solver with expertise in building and personnel security. HIGHLIGHTS

● Bilingual English/Spanish

● Great communication skills

● Leadership

● Skilled in conflict resolution

● Team motivation and development

● Investigative procedures

● CCTV

● Operational effectiveness

● Staffing and scheduling

● Regulatory compliance

● CPR and First Aid training

● Security license

● NYS Driver’s license

● Fire Guard F-02

PROFESSIONAL EXPERTISE

SUPERVISOR SECURITY

● Managed staff schedules for all shifts

● Communicated and enforce compliance with state and local laws while emphasizing company standards of professionalism and safety.

● Monitored facility CCTV while simultaneously performing other duties.

● Issued trespass warnings to suspects and assisted police in apprehending violators.

● Oversaw 9 security guards and 4 receptionists on day-to-day tasks

● Travel to other sites to cover the absence of other supervisors SECURITY

● Patrolled facility to detect intruders or violators.

● Report all incidents, accidents and medical emergencies to law enforcement.

● Monitored security cameras and fire, building and alarm systems.

● Enforced rules, regulations, policies, procedures, and responded to emergency situations that required security assistance.

● Wrote detailed narrative reports of incidents that occurred within the area of responsibility.

● Conducted bag checks following approved company procedures to ensure a safe environment.

● Assisted customers with inquires

● Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

● Answered phones and directed calls to proper personnel. WORK HISTORY

Sera Security, Security Guard Bronx, NY

01/2016 to 01/2020

Modell’s, Security Guard Bronx, NY

10/2014 to 01/2015

Majestic Pizza, Cook/ Dishwasher Bronx, NY

2/2013-09/2014

CERTIFICATIONS

8 hour & 16 hours certificates

Fire Guard F-02

New York State Security Guard License

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