Assistant Customer Service

Personal Profile of

Mlungisi Masango

Chef/General assistant/

*****-********.*********@*****.***

Cell 061-***-****

A highly confident and enthusiastic professional offering 9 years key experience in the hospitality industry. Goal driven with communication skills across all levels. Rapidly assimilating and learning processes applicable to in-house operations. Self-motivated with the versatility to work among diversified groups.

Professional Experience

CSIR Fedics Food Catering

Chef/General assistant

Jan 2013-Present

• Ensure that all dishes are cooked well and presented in an aesthetically pleasing way

• Oversee food preparation, checking that all kitchen staff are performing their duties

• Monitor equipment quality

• Help the restaurant determine how much food and supplies need to be ordered

• Train new kitchen staff

• Stock management

• Food service assistant

5 Star Café’

Cashier

Jan 2012-Dec 2012

• Stock Taking

• Cash registry

• Calculating of daily profits

• Stock packing

Educational Qualifications

Staats pressidentr Hoerskool

Grade 11

• English (First Language)

• Afrikaans (Second Language)

• Math’s Lit

• Physical Science

• History

• Life Orientation

• Consumer Studies

Proficient Skills

• Customer service

• The ability to manage a team of cooks

• Organization skills

• Time management skills

• Attention to detail

• The ability to work under extreme pressure

• The ability to communicate in a fast-moving environment

• The ability to make good food consistently, even in a busy kitchen Personal Qualities

• Punctual

• Ambitious

• Trustworthy

• Quick learner

• Strive for continued success

• Ability to work under pressure

• Efficient

• Self-motivated

• Organized

• Good communicator

• IT literate.

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