Corporate Trainer Board Member

Douglas E. Radtke

****-**** ****** #*** *******, WI 53140-4696 262-***-**** ******@*******.***

Solid reputation of exceeding expectations and building brand loyalty

Professional Summary

Management Experience

* Hands on mentoring

* Cash handling, scheduling, hiring, training program

* Minor janitorial services

* Visual merchandising

* Project management

* Supporting solid ethics

* Effective communication skills

* Total team logistic plan

* Coordinated Vender Recovery Program

* Coordinated Harley-Davidson MDA Eaglethon

* Critical thinking

* Detail oriented

Customer Service Experience

* Call center/customer information management

* Problem solving & multi-tasking

* Performing in high volume atmosphere

* Interdepartmental communication & support

* Patients & active listening

* AS400 enhancements for Customer Contact System

* Proficient in Microsoft Word, Excel & PowerPoint

* Demonstrates professionalism and high work ethics

* Work well in teams or individually

* Suggestive selling

* Assisted in management training programs

* Detail orientated

* Technically proficient

Professional Experience

Assistant Manager Speedway, LLC (3 Locations in WI & IL) April 2020 July 2021

Licensed Massage Therapist Goodyear Chiropractic, Racine January 2018 April 2020

Independent Mobile Service Self Employed September 2017 Present

Licensed Massage Therapist Sports & Family Chiropractic, Kenosha September 2015 June 2017

Past experience reference:

* Call Center Customer Service Rep (7 Years) Harley-Davidson Motor Company (Milwaukee, WI)

* Store Manager/Corporate Trainer (5 Years) Merle Harmon’s Fan Fair (Chicagoland locations)

* Co-Store Manager (2 Years) The Finish Line (Gurnee Mills Mall, Gurnee, IL)

Education

Marquette University College of Professional Studies Non-Degree Program

Gateway Technical Institute Automotive Technology Associates Degree

Gateway Technical Institute Marketing Associates Degree

Gateway Technical Institute Marketing Business-To-Business Associates Degree

Volunteer

United States Golf Association (USGA) Wellness Team-Erin Hills, WI June 2017

State Board Member American Massage Therapy Association Wisconsin Chapter 2010 2017

Television Commercial Personality for Lakeside School of Massage Therapy June 2010

ProTec Attendee via Wisconsin Department of Workforce Development

Recreation: Photography, bowling, building small scale plastic car models, going on Jeep adventures

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