Mortgage Servicing
Resume:
Jillian Bedore
Mortgage Loan Servicing
Calumet, MI 49913
********@***.***
I hope to obtain a position in a thriving company that needs motivated, intelligent, well-spoken employees to carry forward their company's objectives while maintaining the highest level of professionalism, quality, and integrity.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Loss Mitigation Supervisor
MIDWEST LOAN SERVICES - Houghton, MI
July 2019 to Present
I began at Midwest Loan Services as the foreclosure operations analyst. As of the onset of the COVID-19 pandemic, I took on the dual role of foreclosure and loss mitigation specialist. I dealt daily directly with borrowers regarding assistance plans, extensions, reinstatements, and more. I fielded around 100 emails per day, maintained at least 8 spreadsheets in Google Sheets and Excel, have learned and upheld guidelines for all loan types, including investor requirements for private loans, and became the point of contact for my company's loss mitigation department for investors and borrowers alike. In December, 2020, I took over the loss mitigation department and have added many new responsibilities to my role including quality control, compliance, file underwriting for loss mitigation assistance, and credit review. Technical Writer
Calumet Electronics Corporation - Calumet, MI
June 2018 to June 2019
I was responsible for preparing documents pertaining to the manufacture, distribution, and maintenance of products produced by this organization. I also documented meetings, create and analyze spreadsheet data, write and edit correspondence, procedures, and other communications while maintaining confidentiality, competence, and confidence with colleagues and customers. In addition, I conducted internal audits on various departments within my organization in order to ensure that their procedures were being properly carried out and that they remained in compliance with the standards set forth by all the institutions to which we are accredited. I also assisted with external audits, providing information about our corporation to third-party auditors.
Realtor
Ultimate Real Estate
April 2017 to May 2018
As a real estate agent, I assisted buyers and sellers in their home buying and selling transactions. I also represented clients renting out their properties or securing rental homes to live in themselves.
Realtor
Realty ONE Group Southwest
March 2015 to March 2017
Coach
Calumet High School
August 2004 to June 2005
I was the leader of the girls' freshmen basketball team at my alma mater in Michigan. This position allowed me to showcase my abilities to think on my feet, as well as my propensity as both a leader and strategist. Education
BA in Liberal Arts
Michigan Technological University
Skills
• Technical Writing
• Writing
• Microsoft Office
• Data Entry
• database
• Financial Analysis
• Blogging
• Copy Editing
• Proofreading
• Fact Checking
• Project Management
• Proposal Writing
• Social Media Management
• Budgeting
• Copywriting
• Analytics
• Content Development
• Problem-solving
• Flexibility
• Reliability
• Team Work
• Mortgage Servicing
Certifications and Licenses
IPC Certified Inspection Specialist
October 2018 to October 2020
This certification qualifies me to inspect internally and externally printed circuit boards to assure that they adhere to the standards set forth by IPC.
Assessments
Proofreading — Expert
April 2019
Proofreading written texts.
Full results: Expert
Project Management Skills: Budgeting — Expert
April 2019
Measures a candidate's ability to manage project budgets by appropriately allocating and monitoring financial resources.
Full results: Expert
Basic Spreadsheets with Microsoft Excel — Familiar September 2018
Measures a candidate's knowledge of basic Microsoft Excel techniques, including sorting, formatting, and filtering of columns or rows.
Full results: Familiar
Supervisory Skills: Motivating & Assessing Employees — Expert April 2019
Motivating others through feedback to identify improvements or corrective actions. Full results: Expert
Social Media — Familiar
August 2019
Measures a candidate's ability to create content, communicate online, and build a brand's reputation. Full results: Familiar
Written Communication — Highly Proficient
August 2020
Best practices for writing, including grammar, style, clarity, and brevity. Full results: Highly Proficient
Verbal Communication — Expert
August 2020
Speaking clearly, correctly, and concisely
Full results: Expert
Problem Solving — Expert
August 2020
Measures a candidate's ability to analyze relevant information when solving problems Full results: Expert
Data Entry: Attention to Detail — Highly Proficient September 2020
Maintaining data integrity by detecting errors
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am adept at the various capabilities of a smartphone, well-versed in social media, have wide- ranging computer experience, and excel at interpersonal relations. I am also a fast learner and a well- organized multi-tasker. I am extremely detail-oriented, an eloquent and articulate communicator, both verbally and in writing, and I am adaptable to changing work conditions and/or duties.
Contact this candidate