Poe F) Te Bl
Alexis Parker
Washington DC
202-***-**** / ***************@*****.***
Customer service representative
Problem solving... Providing excellent service... Great
communication skills
e Great customer service professional experience
in both call center and retail store settings.
e Excel at listening to customers needs creating
solutions that help and create value to the
customers.
e Highly dependable-professional, reliable and
able to perform duties with minimal supervision.
Experience
The young women’s project (sex Ed /reproductive
health Ed )2017-2018
Reproductive health educator/ customer service rep
e Scan and fax important documents.
e Respond to telephone inquires providing quality
service to customers and associates.
e Answering and transferring customers and
associates designated person to speak with.
e Answering questions best to knowledge only
giving appropriate information.
e Strive for quick compliant resolutions and ability
to resolve problems on the first call and avoid
escalation of issues.
e Demonstrating a talent for communicating
effectively with customers from diverse
backgrounds.
Education
Roosevelt High School, Washington D,C
H,S Diploma 2014