Industrial Engineer Academic Advisor

Veronique Twite Biashikila

Bellevue, WA *****

425-***-**** *********.*****@*****.***

https://www.linkedin.com/in/veronique-twite-biashikila

Industrial Engineer

An accomplished and tech-savvy professional with robust experience in delivering optimal results & business value in high-growth environments and establishing key relationships with business segments. Result oriented and self-driven professional with experience and expertise in process improvement strategies, project management, and safety protocols in the engineering industry. Skilled in identifying redundancies and maximizing resources to streamline operations.

Possess verifiable leadership, interpersonal, and communication skills that help put across things with a crisp point. A remarkably successful mentor to peers and colleagues, owing to exceptional people's skills and always giving them the nudge in the right direction to go the extra mile, helped achieve what seemed difficult with ease. Have a solid track record in achieving the set goals and delivering personal best at every step of the way to provide optimal results. Thrive in fast-paced business environments and cherish a chance to self-manage things through the innate problem-solving skills and never say never attitude.

Skill Areas: Manufacturing Processes w Process Improvement w Inventory Management w Fluent in English, French, and Swahili w Six Sigma & Lean Methodology w Project Management w Customer Service & Relationship Management w Cross-Functional Business Acumen w Multitasking in Fast-paced Environments w Articulate Oral & Written Communication w Quick Problem Resolution & Decision Making w Team Building, Training & Development w Collaborative Leadership Skills

PROFESSIONAL EXPERIENCE

Keepe Up INC., Seattle (Feb 2021 – Present)

Operations Specialist (Full-Time)

Established standardized communications and processes within the internal teams of the company.

Remarkably increased automated ordering process for parts needed to repair home appliances.

Drafted training manuals for standardized procedures for new hires and team members.

Resolve complex problems between stakeholders in a fast paced environment in a quick and efficient manner.

Dexterously analyze the work flow of the operations process, and reduce the wait time of repairs in the operations pipeline.

Facilitate internal communications between home warranty companies and technicians

Monitor purchase orders for appliances, HVAC and plumbing units to increase workload efficiency.

Warari Logistics LLC, Tacoma (Oct 2020 – Feb 2021)

Storeroom Manager (Part-Time)

Deftly managed shipment tracking from Warari suppliers to customers on time.

Performed quality control of incoming goods by identifying external product defects.

Scanned invoices with cost and description of goods to provide paperless copies to Warari customers.

Tasked to repack, checked prepaid labels, and forwarded packages to Warari customers.

Collins Aerospace, Everett (Jan 2020 – Jun 2020)

Industrial Engineer (Capstone Project)

Instrumental in engineering a new door design and interior of the lavatory to increase accessibility to wheelchair users and their caregivers.

Adroitly redesigned three rows of the aircraft to maximize aisle space and create a spot for an electronic wheelchair.

Conceptualized a travel reservation website available to passengers with disabilities.

Conducted a survey on the design iterations with 100+ participants.

The Theo Chocolate Factory, Seattle (Jan 2019 – Mar 2019)

Manufacturing Project, Process Analyst

Designed a value stream map (VSM) of chocolate production from cocoa beans to chocolate bars.

Analyzed the production flow and identified the bottleneck while converting cocoa nibs to chocolate liquor.

Conducted a time and motion study for the machine operator per shift.

Discovered areas of improvement and suggested a new VSM that decreased non-value-added activities and increased production efficiency.

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Bachelor of Science, Industrial Engineering University of Washington, Seattle, Washington - June 2020:

GPA: 3.44

Associate in Science, Engineering Track Bellevue College, Bellevue, Washington - June 2018 - GPA - 3.87

Technical Skills:

Microsoft Office Suite, IOR Tutorial, R Commander

Associations:

Member, Institute of Industrial & Systems Engineers, Society of Women Engineers (WiSE Graduate Honor)

Volunteer, UW Engineering Discovery Days, Meals on Wheels

Academic Advisor & Mentor, New Young Congolese Scholars

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