Data Capturer Customer Service

**-**-**** - **/**/****

**-**-**** - **-**-****

**-**-**** - **-**-2017

September 2017 - December 2017

Kutu Kwena Marinkie

*** ******** **** ****** ** Mothiba Mothibaskraal Polokwane 0742 067******* *********@*****.***

Experience

Platinum Park SuperSpar

Admin clerk and trainee supervisor

-Act as the organizational receptionist and receive calls.

-Regularly check and maintain record of necessary office supplies.

-Communicate regularly with staff to help procure needed items. Answer and direct telephone calls.

-Communicate with customers, employees, and others to answer questions and explain information.

-Operate office machinery, including photocopiers and scanners.

-Junior Supervisor

-Cashier.

- Data capturer.

-Customer service

MTN SA

Store Host

Customer service

Establishing and maintaining interpersonal

relationships

Obtaining information, handling complaints and

resolving conflicts

Communicating with managers, co – workers and

subordinate

Performing general physical activities

DMF Clothing Store

Store assistant

General retail duties

Customer service

House keeping

Reporting customer queries to management

Microsoft SA

Part time receptionist

Welcoming visitors by greeting them, in person or on the telephone and referring inquiries

Maintaining safe and clean reception area by

complying with procedures and rules

Maintaining security by following procedures,

monitoring logbook; issuing visitor badges

Notifying company personnel of visitor’s arrival

01/07/2021 -

2013

2016

2015

Capitec Bank Ltd

Client service champion

Customer service

Establishing and maintaining interpersonal

relationships

Obtaining information, handling complaints and

resolving conflicts

Communicating with managers, co – workers and

subordinate

Performing general physical activities

Education

Jawe Jawe Ledwaba Secondary School

Matric

12

INSETA

Basic Business administration

Certification

P C Training & Business College

Diploma in Business Administration specializations Marketing management Diploma

Skills

-Strong verbal and written communication. -Excellent interpersonal and networking skills. -Strong customer service orientation. -Ability to work under pressure Proactive. -Microsoft and Excel. Reference

Jennifer Shela - "MTN SA"

Store Manager

********.*****@***.***

083-***-**** / 083-***-****

Mamatlotlo Mahlakoana - "DMF CLOTHING STORE "

Manager

**********@***.***

+276********

Thabang Boikhutso - "Superspar Platinum park"

Store Manager

****************@****.**.**

015******* /076*******

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