Computer Technician Active Directory

*

CURRICULUM VITAE

Stephen Matienga Agere P.O Box 508

Harare

Cell: +267-***-**-***/ +263-***-***-***

E-mail: ********@*****.**.**, *****.*****@*****.*** PERSONAL DEVELOPMENT GOAL

To constantly keep up to date with new Information Technology to date as well as keep on improving my knowledge Career wise.

PROFESSIONAL QUALIFICATION

1987

Pitman Certificate in Computer Studies, Business Career Development, Zimbabwe

* Majors

-Understanding Computers

-Programming Solutions

*Ms-Dos, Word Perfect, Windows 3.11, Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP Professional, Windows Vista, Windows 7, Implementing Managing a Microsoft Server 2003, Network Infrastructure 2277c, SQL Database Maintaining a Microsoft SQL Server 2005 Database 2780B, Microsoft Office 2003 and Microsoft Office 2007.

1987 - 1990

Crescent College, Zimbabwe

Access in Computer Programming Certificate

Obtained a Diploma in Computer Studies

Advance for a Higher National Diploma in Computer Studies 1999 – 2002

Harare Institute of Technology

HND in Computer Electronics

2007 (Communication Link) Gaborone Botswana

In-House Training

Implementing and Managing a Microsoft Server 2003, Network Infrastructure 2277c, SQL Database Maintaining a Microsoft SQL Server 2005 Database 2780B. 2

2008 (Huawei Technology) 3 Months

Cell phone Tower Construction (Training and Certification)

(Civil – works Training Africa)

(GSM site-builds Africa Specification

Skill Set:

Implementing File Level Management Such as FAT and NTFS. DOS, Windows NT, Windows 95/98, Windows Me, Windows 2000, Windows XP, Networking and Troubleshooting, Printer repairs troubleshooting, maintenance. PC and Laptop Repairs, maintenance and Troubleshooting.

Strengths:

I have met a cross section of people of different backgrounds and cultures, I managed to maintain excellent work relationships and provide timely and effective feedback. In my job I have to listen attentively and so have developed Good oral and written communication skills.

On a day to day basis I am called to attend to various computer software and hardware related problems which have hindered the clients. Usually I am able to analyze the problem at hand extremely quickly and assist the User, to continue their work smoothly. I carry out my duties to the end; I am not a person to leave my schedule for a day incomplete which sometimes causes me to work after hours and on weekend. I am a member of the UN LAN group where we share ideas and experiences from what we learn through keeping up with improvements in IT through PC magazines, browsing on the Internet websites etc., I am continuously learning through the Internet WORK EXPERIENCE

1990 (May – November 1996)

Touchstone Computer Systems

Junior Programmer then promoted to Head Payroll Customer Support Duties:

Writing and modifying the Payplus Payroll System, Debtors and Creditors Systems, New Tax updates, and any program updates as per Customers requests.

Installation of the Payroll system and other Software Programs.

Training new users and conducting user groups all over Zimbabwe for +- 500 users.

Controlling Stationery

All Computer repairs and general maintenance

Fixing printers all types i.e (Dot matrix and laser)

Printing and collating manuals for all the three packages. 3

Banking and Telefaxing

Site Visits

System Configurations and troubleshooting.

Reporting to the Managing Director

Extensive knowledge on MS-Dos, WP, Windows 3.0

1997 (January – December 1998)

Kudrow Investments

Salaries Officer /Computer Technician

Duties:

Running Weekly Wages and Monthly Salaries for +- 350 employees. Making Salaries bank transfers

Running P6’s,IT36’s and ITF6’s

All computer repairs, Troubleshooting and maintenance. Cabling, Networking all the four departments and seven branches through out Zimbabwe. All printer repairs and maintenance.

Extensive knowledge on Ms-Dos, Windows’. Ms-Word, Excel Installing and configuring Windows 95/98, Windows NT4 and workstations. 1999 (January – October 2003)

Bios Computing Services

I.T Manager

Duties:

Issuing out job sheets

Conducting Training for students on attachments

Cabling, installation of new network points LAN configurations and Troubleshooting. All PC’s and Laptop hardware repairs, Troubleshooting and maintenance. All printer repairs, troubleshooting and maintenance. Site Visits around the whole Country.

Site Surveys for networks.

Reporting to the Technical Director

Installation and configuration of new packages

Assembling and Configuration of motherboards.

Installing and removing viruses from infected computers (Using MacAfee and Symantec Anti-Virus)

Installation and maintaining of LAN and Wireless Networks, Internet connectivity through Proxy Server.

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2003 (November – November 2005)

Garfield Investments

P O Box 608

Harare

Zimbabwe

Tel: 263 (4) 704345; 739749

Email: *******@******.**.**

I.T Manager

Duties:

Procument of computer hardware and accessories

Cabling, LAN support and Troubleshooting

Software Support on mostly Microsoft Programs

All PC’s and Laptop repairs and Troubleshooting

Assembling new computers and motherboard configurations Power supply repairs and maintenance

Site Visits

Human Resources officer – monthly Salaries and Fortnight. All printer repairs, Troubleshooting and maintenance Working on Tenders for the supply and fixing of computer hardware and accessories. Installations and Configurations of Windows XP, Windows 2003 server, 2003 Workstations and MS Outlook 2003.

Installation and maintaining of LAN and Wireless Networks, Internet connectivity through Proxy Server.

Reporting to the Managing Director

Training students on attachments.

Computer power supply repairs.

5

(2 December 2005 – May 2009)

Communication Link

Unit B6, Plot 63

Commerce Park

Gaborone

Botswana

Email: ********@*******.**.**

Tel: 267-***-****

Systems Engineer

Duties:

Cabling, Networking on LAN, Fiber and Troubleshooting Site Visits

All Computer repairs, Troubleshooting and maintenance I.T Support for United Nations Development Programme for over 100 Users In this assignment I have been posted to UN Place where I provide to a number of UN Agencies servers: (UNDP,UNAIDS,UNHCR,UNFPA,FAO and GEF) ICT User Support Systems Maintenance, e-mails, Video Conferencing, LAN and EPABX Setting up WIFI networks, management of the inventory database, and Management TOPAZ telephone management system.

Data Recovery, backup of user systems, configuration of new systems. Create users on iPlanet email system and Active Directory. Adding and Deleting Users from the iPlanet messaging server. Internet connectivity through VSAT and Proxy Server Printer repairs, Troubleshooting and maintenance.

Installation of new packages

Removing, Diagnosing viruses from infected PC’s and Laptops LAN support, Software and E-Mails

Taking daily Back-up for e-mails and User Data

Re-Installations, Data transfers and systems setups. Creating new telephone Code for new Users

Creating Groups and updating them as per User requests. General maintenance

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GENERIC COMPETENCIES

Communication: Good oral and written communication skills mainly acquired through working in different business environments with diverse internal and external persons I have traveled around the country and met various people of different backgrounds and cultures.

Team work: Through my working experiences, I have shed and managed teams Successfully. I am able to bring all the team on board. Problem Solving: I have been confronted with complex ICT problems, and have been able to solve them through persistence at the problem and reference to ICT manuals and the Internet.

Integrity: I profile myself as being honest and trustworthy applying myself to the mission And vision of the Companies where I work.

AWARDS

1990

Crescent College

Award for Excellence

*Best Student in Computer Programming Project analysis and Design. BIODATA

Date of birth: 09 September 1970

Identity NO: 63-752419 – G- 42

Gender: Male

Nationality: Zimbabwean

Marital Status: Married to Abigail Jane Makichi

No. of Children: 2

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REFEREES

Mr. S. Pitt

Touchstone Computer Systems

P O Box 6952

Harare

Zimbabwe

Tel: 263 (4) 721805, 739574

Email: *******@******.**.**

Mr. Peter Banks

Kudrow Investments (Pvt) Ltd

P O Box 69

Highlands

Harare

Zimbabwe

Tel: 263(4) 722235; 756744

Email: ******@****.**.**

Mr. Biggie Magaya

Bios Computing Services

P O Box 607

Kopje

Harare

Zimbabwe

Tel: 263 (4) 703556; 721645

Mr. Godfrey Makoni

Garfield Investments (Pvt) Ltd

P O Box 608

Harare

Zimbabwe

Tel: 263 (4) 704345; 739749

Email: *******@******.**.**

Mr. Vijay Mr. Victor Burzlaff

Communication Link 22 Khama Crescent

Unit B6, Plot 63 P.O.Box 54

Commerce Park Gaborone, Botswana

Gaborone Tel: +267-******* x 212

Botswana email:******.********@****.***

Email: ********@*******.**.**

Tel: 267-***-****

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