Tameka N. Jordan

ado87j@r.postjobfree.com

*** ****** ***** ****

Monroe, Louisiana 71202

318-***-****

OBJECTIVE

To obtain a position that will allow me to utilize my communication skills, organizational abilities, where I can excel in with my experience in hard work, perseverance and dedication. In addition, I want to succeed in a stimulating and challenging environment where I can build the success of the company, while experiencing advancement opportunities.

PROFESSIONAL EXPERIENCE

Consultant Prep/Deprep

JP Morgan Chase 03/2021-Present

Validate & prep collateral loans for the imaging process

Deprep & validate collateral loans for down stream partners

Reconcile loans to check for accuracy and completeness

Juvenile Justice Specialist/Main Control Operator

Swanson Center for Youth 12/2017-03/2021

Follows facility policies in control and prevention of contraband on grounds

Monitors youth movement and provide youth count as per facility policy

Institutes security measures when escorting youth inside and outside facility

Responds to order to report to duty during elopement

Supervises those youth assigned to his area and contributes toward creation of an atmosphere that is conducive to treatment. Assist in keeping records on all youth in his unit

Assists with all routines clinics, details, and laboratory work for youth (under the guidance of the medical staff)

Participates in educational programs (either in-house or outside facility)

Main Control Operator

Control the movement of the youths

Operate the switchboard in the control room

Monitor the goings-on in various parts of the facility through radios and audio monitor

Transfer a high volume of phone calls to the right locations

Front Desk Representative/ Night Audit

TownePlace Suites Monroe, La. 11/2016-12/2017

Keyed member of guest service

Assisted with all aspects of guest services

Greeted guest

Made reservations

Checked guest in and out

Answered a high volume of calls

Maintained a cash drawer

Verified the accuracy of guest accounts

Balanced charges and revenue

Handled company inquires

Operations Senior Specialist

JP Morgan Chase Monroe, La 09/2012-05/2015

Responsible for executing various tasks and

conducting project assignments using programs

such as Scan 32, I-Vault, and Embtrust

Performed strong research skills with a structural approach

to solving problems

Provided strong time management and organization skills

Ensured that compliance, quality and production

levels are met

Substitute Teacher Assistant

Monroe City Schools Monroe, La 08/2010-01/2012

Assumed all duties of the regular classroom teacher promptly and in

accordance with school rules

Followed the instructions left by the teacher

Maintained normal classroom routines and discipline procedures

Maintained a positive learning atmosphere

Agent

Union National Life Insurance Monroe, La 06/2010-08/2010

Responsible for collecting insurer's premiums

Provided excellent customer service

Maintained excessive cash

Assistant Manager

Monroe Cash Advance Monroe, La 12/2006-06/2010

Provided excellent customer service

Maintained cash drawer

Collected accounts

Maintained accurate and complete credit account records

Maintained cash drawer

Made deposits when necessary

Responsible for closing the store when necessary

Waitress/Assistant Manager

Tony's Italian Bar & Grill Monroe, La. 08/2003-12/2006

Provided excellent customer service

Maintained Cash Drawer

Kept restaurant tidy

Made deposits, if necessary

Responsible for closing the store

when necessary

SKILLS/ QUALIFICATIONS

Strong verbal and written communication skills

Excellent interpersonal skills

Capacity to adapt and work well under pressure

Ability to multitask and organize

Type 40wpm

Microsoft Word, Excel Power Point, Excel Access

EDUCATION

MASTER OF SCIENCES, CRIMINAL JUSTICE

-Summer II 2017-December 2019 Grambling State University

BACHELOR OF SCIENCES, CRIMINAL JUSTICE

-Fall 2015-Summer I 2017 Grambling State University

University of Phoenix

-Spring 2012-Spring 2013 University of Phoenix

University of Louisiana at Monroe

- Fall 2007-Spring 2010 University of Louisiana at Monroe

HIGH SCHOOL DIPLOMA

-August 1997-May 2001 Sicily Island High

OTHER NOTABLE ACTIVITIES

Cry- Headline of the News Star at Swanson Center for Youth

-Participated in "Habitat for Humanity" and "March of Dimes" as

volunteer work with JP Morgan Chase

-Co-Author of Women of Faith Untold Stories/International Best Seller

-Achieve the Principal’s List 2015-2019//Grambling State University

-Academic Excellent Awards 2015-2016/Grambling State University

-Employee of the Quarter 2017/TownePlace Suites Monroe

-Currently obtaining a Doctoral Degree in Education

References: Available Upon Request

Additional: AVAILABLE TO START IMMEDIATELY

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