Administrative Assistant Medical Receptionist
Resume:
Melisa Davis
Moline, IL *****
***********@*****.***
• Experienced professional with more than 4+ years' experience
• Has extensive knowledge in using QuickBooks, Word, and Excel
• Have experience in maintaining customer relations, employee relations, excellent organization skills, punctuality, and dependable.
Authorized to work in the US for any employer
Work Experience
Unit Secretary
Unity Point Trinity Hospital. - Rock Island, IL
October 2020 to Present
1. Answer a 6 line telephone and transfers calls to appropriate person. 2. Compile and file medical records for ER patients. 3. Page physicians as needed.
4. Send and receive faxes.
5. Schedule follow up appointments for patients with outside physicians. Administrative Assistant/Insurance Claim Processor Robert Half Temp Agency
July 2019 to March 2020
• Insurance investigations
• Customer Service
• Data entry and record maintenance
• Issue legal paper associated with claims
• Dental Claims Process
Co-Owner/Office Supervisor
Columbia Auto Repair and Sales
March 2018 to January 2020
• AR/AP Management
• Employment/Separation of employee
• Customer Satisfaction
• Staff Supervision
Co-Owner
Columbia Enterprises of Illinois Llc Dba Columbia Trucking May 2015 to January 2020
• Bookkeeping
• Dispatch drivers
• Record keeping
• Acquired jobs for driver
Education
High school diploma or GED in medical
BLACK HAWK COLLEGE
1999
Nursing
Blackhawk College
1990
Skills
• Customer Service/Satisfaction
• Team building skills
• Organizational skills, and multitasker
• Attention to detail
• Medical Terminology
• QuickBooks
• Word
• Excel
• Excellent Attendance
• dependable
• punctual
• Bookkeeping
• Data Entry
• ICD-10
• Hospital Experience
Assessments
Work Style: Reliability — Completed
August 2020
Tendency to be dependable and come to work
Full results: Completed
Manufacturing Fit — Proficient
August 2020
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Administrative Support Professional Fit — Highly Proficient August 2020
Measures the traits that are important for successful administrative support professionals Full results: Highly Proficient
Attention to Detail — Highly Proficient
September 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Attention to Detail: Inventory — Highly Proficient August 2019
Applying systematic processes for managing and storing products and merchandise. Full results: Highly Proficient
Dental Receptionist Skills — Highly Proficient
August 2020
Managing practitioner schedules and maintaining accurate patient records Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
August 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Administrative Assistant/Receptionist — Highly Proficient August 2020
Using basic scheduling and organizational skills in an office setting. Full results: Highly Proficient
Outside Sales — Expert
August 2019
Actively listening and responding appropriately; performing common sales calculations. Full results: Expert
Working with MS Word Documents — Expert
August 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Expert
Verbal Communication — Expert
August 2020
Speaking clearly, correctly, and concisely
Full results: Expert
Customer Service — Proficient
September 2020
Identifying and resolving common customer issues
Full results: Proficient
Electronic Health Records: Best Practices — Highly Proficient August 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Data Entry: Accuracy — Expert
September 2020
Entering data quickly and accurately
Full results: Expert
Customer service — Proficient
September 2020
Identifying and resolving common customer issues
Full results: Proficient
Scheduling — Highly Proficient
September 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate