Loan Processor Customer Service

*:**

Xx

Mia's Resume.pdf

Oralia Mia Cruz

g problems,

sfaction, and di

intly saved costs while

tently rewarded d ope

Jopment and staff m:

cedures pi

Work History

JEA Properties

Ho. Tx

Finance Loan Assistant

ed various

work, deliv

Kkeepin;

© Man,

ative funct

mail, office c

ged qual including on site evaluations,

al audits and customer surveys.

* Monitored s

© Neg

dires

media and online sources for industry trends.

ated between empli arify misunderstood

ts affect

Houston, T

* Ass omplex ns.

* Reviewed and edited loan agreements to promote efficiency and

2 Com

ements, including Bank Secrecy Act

ot Act, Privacy Act and

indering, OFAC, USA P:

Anti Money La

Community Reinvestment Ai

210) 260-€

6455 Allerton Street, Houston, TX 77084

tems Loan

Accountant

* Finance reporting

expertise

+ Home loan process explanation

n product expe

aperwork

n recommendations

+ Home loan need

+ Explanation of loans

* Loan applicat

© Originating home loans

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