Phone Operator Receptionist
Resume:
AnnaMarie LOPEZ
Panorama City, CA *****
*****************@*****.***
To obtain full time employment which will offer stability and growth. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
PBX Operator
Encino Hospital Medical - Encino, CA
October 2018 to Present
• Answer phones transfer to departments
• overhead paging codes
• contact engineering, fire alarms
RECEPTIONIST
inSite Health Care Management LLC - Burbank, CA
September 2020 to April 2021
• Answer Calls; Called clients to leave voicemail reminders of appointment date and time. Connected incoming calls quickly using multi-line telephone system to keep hold times under seconds.
• Greeted visitors and assisted by answering general questions and directed to desired office.
• return voicemail
• faxing medical records
• take messages for Doctors
• worked back office : insurance verification enter patient demographics, schedule appointments Phone Operator
Los Angeles Surge Hospital - Los Angeles, CA
March 2020 to June 2020
• Received incoming calls and page individuals and department over PA system PBX Operator
St. Vincent Medical Center - Los Angeles, CA
July 2014 to January 2020
Answer busy switchboard telephone system, transfer calls to various hospital departments, overhead paging, page physicians via beepers, use computer to locate patients rooms, respond to hospital trauma codes.
PBX Operator
Northridge Hospital Medial Center - Northridge, CA October 2001 to February 2017
• Answered busy switchboard
• Overhead Doctors, Employees,
• Announce Emergency Trauma Codes
• Contact engineering, fire alarm's
• Transfer calls to various departments
• Radio Check with Security
Education
GED in General Education
James Monroe High School
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