Property Manager Customer Service
Resume:
Apr **** - Current
Jun ****
Jeanette Beers
Professional Summary
Skills
Experience
General Manager
Shoe Carnival - Troy, Ohio
Managed performance of team members by conducting performance appraisals and recommending promotions.
Supported back office procedures, including hiring and employment processes. Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies. Addressed and resolved customer inquiries and complaints and engaged with customers to determine satisfaction levels with products offered. Implemented mentoring programs to bring new staff up to speed quickly. Supervised hourly and temporary personnel, providing work direction and reviewing work processes.
Coordinated resources and schedules to meet targets and achieve [Result]s. Developed employees to improve their knowledge bases, increase team value and improve leadership potential.
Tracked labor, sales, and inventory and managed operations to maximize returns. Managed employee performance through disciplining, coaching, and counseling. Performed facility checks to verify cleanliness and client safety. Improved the performance of individual team members by motivating and training each person.
Oversaw day-to-day operations and special projects in fast-paced [Type] setting. Developed and maintained effective working relationships with team members, management, and customers to boost company productivity and morale. Evaluated performance of associates and mentored underperforming employees on ways to improve.
Interviewed, hired, and trained all employees and scheduled work hours. Property Manager
Cargo Self Storage - Huber Heights, Ohio
My responsibilities were to run the day to day operations of a large self storage facility which involves banking,storage unit rentals, maintaining the facility, customer service,etc Education
High School Diploma : General studies
Boone High School - Orlando, Florida
6609 Harshmanville Rd, Huber Heights, OH 45424
**********@*****.***
GPA 3.0
Bachelor of Science : Early Childhood Education
Snhu - New Hampshire, NH
I've recently started taking classes for Early Childhood Education.
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