Logistics Management Marketing Manager

STEVEN METH

**** **** **** ******, ********, NY *1210

917-***-**** 718-***-**** **********@***.***

Customer Service ~ Sales

Account Management ~ Logistics Management

Dedicated and Highly Proactive Manager with a take charge approach in all endeavors • Adaptable to changing business needs • Quality customer service to accommodate specialized client needs • Innovative business development • Personable and effective communicator

Computer skills: QuickBooks, MS Word, Outlook, and Excel

EMPLOYMENT

Sales and Marketing Manager Medal Textiles; New York, NY 2000-2020

Account Management

Managed development of new business and assured the current customer base was properly maintained and serviced

Substantially increased yearly sales

Opened new customer accounts and focused on maintaining excellent long-term relationships through courtesy calls, updating samples, and scheduling sales visits

Provided personalized service to customers requiring special order fabrics; coordinated unique sales projects according to client’s specifications

Researched and opened accounts with new vendors, both domestic and foreign

Purchased entire product lines

Negotiated deals and payment terms

Studied fashion trends to determine new assortments of fabrics and color lines

Represented company at trade shows

Developed new sources of business through internet searches

Bookkeeping/ Billing

Calculated commission rates for sales representatives

Entered all sales into QuickBooks

Ran reports via QuickBooks

Collections: followed past due accounts set payment schedules

Logistics/Routing

Established shipping and receiving department with expertise in domestic shipping, imports and exports

Supervised loading dock

Managed all truck routes, calculating fees based on weight and items shipped

Quality control: resolved claims with suppliers and customers

EDUCATION

B.A. Economics; Brooklyn College

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