Kaitlyn Head

•***** E Rosewood Dr., Clinton Township, Mi 48038

•248-***-****

•ado7au@r.postjobfree.com

Creative, divergent-thinking professional offering a unique combination of technical, analytical, and creative skills, all of which are easily transferrable into a variety of positions.

Qualifying Qualities

•One year of knowledge with AutoCAD and Revit

•One year of experience with C++, C#, Python, JavaScript, Java, Html, and Html5

•One year of utilizing ESRI software, database programming, handling projections, vector/ raster processing, utilizing and analyzing databases and working with geo processing tools

•Two years of experience utilizing SAS, Geodesignhub, and Stata

•Sap

•Sims

•One year of experience with Microstation

•Proficient in Adobe Photoshop and editing with a year’s worth of experience

•Two years of experience in Adobe Creative suites: Image and graphics editing

•Final cut pro x and Adobe premeire

•POver eight years experience and am well-versed in Microsoft technologies:

•Office 365

•Office Applications

•Access, Excel, Outlook, PowerPoint, and Word

•An active listener and quick learner

•An un-quenchable desire to learn

•Highly adaptable

•Works well in fast-paced environments

Education

Macomb Community College Associates of Arts

Diploma received in October, 2020

Arizona State University Bachelors of Urban and Regional Planning

Diploma received on 02 March, 2021

Magna Cum Laude, Gpa: 3.73

Arizona State University Masters of Architecture

2021- September 2022

Work Experience

Current Job Consumers Energy- Contract- April 2021- September 2021

Utilizing data to understand the required variables needed for a job, as well as to be able to utilize data analysis, gis, and designing a project outline to help the field workers with their job.

Current Job Light works 2020-current

Researching the properties of hydrogen energy and how it can be stored, transported, and used as a carrier. Learning how to make the energy storage more efficient and reliable in America's infrastructure and planning policies.

Barista- Starbucks 2019-2021

•Upselling orders by offering an extra shot or a complimentary flavor.

•Forming customer connections through asking questions and engaging in active listening.

•Learning how to problem solve by listening to customer complaints, figuring out the root of their irritation, and creating a solution for their dissatisfaction.

•Time and task managing, listing the tasks that are needed to be accomplished and attaching a scale of importance to each one.

•Learning how to create a more communal, engaging space for myself and my coworkers

•After a month of being hired in, customer satisfaction has increased from 55% to 83%

Barista- Biggby Coffee 2016-2019

•Communicating with the customers throughout the entire process of their transaction; from greeting the customer within their first three footsteps of entering the establishment, while asking about their day when making their beverages, and through to wishing them farewell when they are taking their last footstep out the door

•Asking the proper questions to help the customer discover what they desire

•Staying friendly, calm, and level- headed throughout the rushes

•Learning how to succeed in a stressful environment

Volunteer- Tericaya Animal Conservation

•Learning the process of rehabilitating species while caring for the rainforest in which we resided

•Educating others about our work, the importance of it, and what would happen without it

•Hiking through the forest to the tree canopy, where my group and I would search to recognize what type of species resided in this part of the reserve

•Setting camera traps and collecting data weekly, to be able to declare what species regularly resided in each part of the conservation

•Weed- whacking the jungle with our machetes and collecting food for the animals

•Cleaning and preparing the food for the animals based off of the nutritionist's guidelines

•Clean the animal's homes, and work on the maintenance of the structures and land, whether it would be hemming the canopies, checking the water pH’s or maintaining the trails

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