Service Representative Customer

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

JASHANDEEP KAUR

BRAR

J

***** ** ***, ******, ** V3R1E7, 778-***-****, **********@*****.*** Diligent Customer Service Representative with proven technical abilities, consultation skills, and attention to detail. Easily understands customers' concerns and fields wide range of inquiries with excellent resolution record. Maintains detailed, accurate documentation of all activities. Customer service Information security Problem resolution Strong communication Documentation Paperwork processing Appointment scheduling Relationship building Positive and professional Call management Calm demeanor

Front Desk Associate

manzano bakery surrey, BC

Supported strict property security, monitoring visitors and restricting access. Maintained data security and confidentiality to safeguard personal information shared at check-in and check-out.

Solved guest concerns by liaising with internal departments such as security, housekeeping, or valet services.

Cashier

walmart surrey, BC

Balanced cash drawer at beginning and end of each shift. Provided information to customers on products or services. Gave customers information about upcoming promotions and available items. Engaged with customers while completing cash register transactions. Promoted loyalty programs and store cards.

Trained new retail team members in customer service and company policies. Rang up customer items quickly and accurately using POS system. Promoted customer satisfaction by supporting merchandise selection, returns, and exchanges. Customer Service Representative

walmart

Managed customer calls efficiently in a fast-paced call center environment. Followed up with customers to offer additional support and check resolution satisfaction. Delivered fast and friendly service regarding questions and service complaints. Maintained customer satisfaction by addressing customer needs and resolving concerns. Answered [Number] inbound calls each day to handle various concerns, set appointments, and close sales. Handled customer inquiries, billing questions, payments, and service requests. B

EDUCATION

Assisted customers in resolving product problems regarding usage or repair. Completed inquiries and followed up with customers to share findings and offer solutions. High school

sacred heart convent school, malout, Punjab

Bachelors degree in arts

khalsa college, amritsar, Punjab

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