Dispatch Manager Front Desk
Resume:
Erika Evans
Fort Myers Beach, FL 33931
239-***-**** **************@*****.***
WORK EXPERIENCE
Brewster Ambulance Service - Naples, FL
October 2017 - Present
Dispatch Manager / Human Resources / Accounts Payable & Receivable
●Dispatching Emergency Calls and Overseeing Dispatch Communications Department
●Answer and address incoming phone calls in a timely and polite manner
●Enter and dispatch information to each Ambulance from the Rescuenet system
●Excellent time management skills and the ability to prioritize work
●Attention to detail and problem solving skills
●Monitor, control and order office supplies
●Setup and Maintain hard copy filing system
●Sort & Process incoming & outgoing mail, deliveries, etc
●Accounts Receivable and Check Posting
●Process all credit cards and cash payments to customer accounts
●Emailed customer receipts and general daily paperwork to Billing Dept
●Setup all new employee paperwork for 2 separate file systems
Sandal Factory - Fort Myers Beach, FL
January 2016 - October 2017
Key Holder/Retail Sales
●Customer Service Rep
●Cash handling and Credit Card Processing
●Open/Close Store - Key Holder
Coastal Scents, Naples, FL
July 2009 - September 2012
Warehouse, Order Puller
●Pulling makeup online orders from printed invoice
●Packaging products and shipping
●Stocking warehouse, Cleaning, Yearly Inventory
Media Pac Inc, - Fort Myers
July 2002 - September 2007
Receptionist / Front Desk
●Answer multi phone lines
●Data Entry/Filing
●Staff Meetings/Activities
●Word,Excel,Internet experience
EDUCATION
August 1994 - June 1997 Estero High School, Estero,Fl - Diploma
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