Visual Manager Customer Care

Alexandra (Ali) Sheehan

Phoenix, AZ

*************@*****.*** 925-***-****

KEY QUALIFICATIONS

Highly organized, creative individual with experience in:

Creative problem solving

Time management

Excel and Word proficient

Employee development, coaching and management skills

Strong verbal and written communication skills

Proficient at creating eye catching merchandise displays

Communication skills

EDUCATION

Fashion Institution of Design and Merchandise June 2017

San Francisco, CA

Associate of Arts Degree: Merchandising and Marketing

Courses include:

Tech. for merchandise buying

Trend forecasting

Merchandise buying

Brand management

Promotions in the marketing environment

Site Management and Operations

Marketing Communications

Leadership Development

Color and Design Theory

Consumer Behavior and Research

EXPERIENCE

Amazon

Remote

Fashion Stylist March 2021 - Present

Review customer profiles and preferences to provide appropriate and fashionable outfitting recommendations.

Utilize styling expertise, trainings, data and a variety of software programs to provide world class fashion recommendations to our customers

Carry a high level of Ownership while prioritizing multiple tasks and deadlines, ensuring you lead with customer obsession

Inspire customers through thoughtful curation of outfits as well as expert styling advice.

Achieve and exceed daily, weekly and monthly performance metrics

Work independently and problem solve with minimal supervision

Free People

Scottsdale, AZ

Assistant Visual Manager Nov. 2018- April 2021

Set sales goals and a planed for the team on how accomplish them

Interpreted all home office visual communication to fit store specific environment and core customer

Maintained an awareness of apparel and accessory trends and relevance to the store environment

Managed and motivate a high level of customer care

Team involvement and strategic planning

Visual Manager in Training May 2018-Nov. 2018

Assisted the Assistant Visual Manager with the implementation of merchandising and display objectives

Promoted and maintained a high standard for overall Customer Care, Operations and Loss Prevention

Contact this candidate